EUGENE GENADE
Summary
OPERATIONS MANAGER
Overview
10
10
years of professional experience
16
16
years of post-secondary education
Work History
FAST A FRESH
10.2023 - 12.2023
- Receiving and dispatching off loads 3 Month
Al 2 Stadler Fuel Group
12.2023 - 05.2023
- Logistics – make sure trucks deliver, Diesel to customers
- Looking after depo where Diesel was sold from.
International Account Administrator
DOUGLAS GREEN
02.2022 - 03.2022
- Capture orders on Sap
- Help with filling 2
Logistics Coordinator
SA Lime and Gypsum
05.2021 - 10.2021
- Help to ensure enough stock is available in depo’s during peak season
OPERATIONS MANAGER
Imperial Logistics
01.2014 - 01.2020
- Managing 124 staff members
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
- Finding proactive solutions to mitigate operational risks
- Finding efficient ways and practical solutions to ensure that customer specific SOP’s are enforced by Subcontractors and Imperial Core Fleet
- Drive a fleet strategy (core fleet and ad hoc transporters that creates sustainability for the organizations at large and for all transporters
- Submission and investigation of insurance claims - doing risk and safety analysis through tracking systems
- Maximizing the utilization of vehicles through planning, scheduling, controlling and maintenance
- Limiting risks of claims through education of transporters and ensure effective remedial action
- Supplier research and selection and well as the consumable supply contract administration.
Education
FLEET
01.2007 - 04.2014
N6 Certificate: Marketing Management - undefined
CONTROLLER
Long Distance Transport
01.2001 - 04.2007
MDP - undefined
01.1999 - 04.2001
Management Development Program - undefined
University of Johannesburg
Diploma - Entrepreneurship and Small Business Management
Durbanville College
Road Transport Management - undefined
Tygerberg College
Matric Certificate - undefined
University Of Johannesburg, DF Malan High school
Skills
AREAS OF EXPERTISE AND EXPERIENCEOperation ManagementI am good at problem solving, finding proactive solutions to mitigate operational risks and finding efficient ways and practical solutions to ensure that customer specific SOP’s are enforced by Subcontractors and Imperial Core FleetDrive a fleet strategy (core fleet and ad hoc transporters that creates sustainability for the organisations at large and for all transportersOther key responsibilities involve Procurement (supplier research and selection and well as the consumable supply contract administration); Asset Management (vehicles and auxiliary equipment) and maximizing the utilization of vehicles through planning, scheduling, controlling and maintenanceRisk Management (limiting risks of claims through education of transporters and ensure effective remedial action)I have dealt and received training in Health and Safety and was a Safety representative as Fleet Controller at the start of my career, adhering to Health and Safety statutory requirementsHuman Resource ManagementI am a skilled, participative manager, supportive of my team and facilitating a good work ethicHaving worked in positions where I managed employees (currently 124), I have acquired the skills to get the best out of my team by identifying and utilizing their individual core skillsI have been involved in various human resource functions such as formulation of shift rosters; staff issues such as annual leave requests, leave pay, sick leave; salaries and wages; internal disciplinary procedures; monitoring staff performance; identifying staff members in need of performance related training; and formulation and implementation of staff training programsAdministrative and Financial ManagementAs Operations Manager I am responsible for two budgets/cost centers – Core Fleet and a Subcontractor BrokingMeasure and report on the profitability of all core fleet transporters; introduce financial metrics (KPI’s) and flag underperforming transporters; and assist transporters to remain/become profitable through commercial guidanceAchieving budgeted Revenue and profit targetsExtensive knowledge and skill in providing formal quotes and responding to tender documents and presenting weekly and monthly revenue forecastsI am proficient in Fleet board and Data Tim TMS, Power Track, Mix Telematics, MS Office, and OutlookCustomer ServiceI have extensive experience in establishing and maintaining sound relationships with all customers, ranging from subcontractors to procurement managersMaintained and grew customer relations through constant direct communication which includes proactive communication regarding their stock levels in an effort to ensure maximum vehicle utilization and surpassing customer’s requirements This involves delivering and taking responsibility for KPI’s and Score carding to all clients, submitting information and reports to customers (order and confirmation of deliveries), arranging customer functions or liaising with events coordinatorsInterpersonalI am a relationship builder with excellent initiation skills that enabled me to do extensive networking and deliver exceptional customer service, building relationships with core fleet owners, customers, and ad hoc subcontractorsCommunicate with a variety of stakeholders ranging from managers to CEO’s Being socially aware, I am good with people from a wide variety of backgrounds, and I put across my ideas easilyI am a team player and see good relationships with other departments as essential I have always managed to build strong working relationships with colleagues based on open communication and an understanding of common goals and objectivesAdditional information required and references will be provided upon requestGeneral ManagementStrategic Operations Management & PlanningRequirement Identification & ImplementationTransport & Fleet ManagementRisk IdentificationHealth & Safety ComplianceHuman Resources ManagementLabour RelationsSubcontractor ManagementBudget Management, Planning & ForecastingAdmin ManagementStrategy Development & ExecutionCost Management & ReductionTeam Management & DevelopmentTraining, Coaching & MentoringProject ManagementCrisis & Change ManagementP&L ManagementProcurementSupply Contract AdministrationProcess ImprovementSupplier Sourcing & SelectionStakeholder EngagementCustomer Service & Relationship ManagementPerformance Management & EvaluationsManagement ReportingSKILLSBD CREATIVE
Affiliations
An accomplished Operations Manager with over 20 years professional working experience in in Transport Operations and Logistics. Well known for my ability to meet, achieve and exceed company objectives.
I have amassed a vast knowledge in the fields of operations, subcontractor, and logistics management. I am very resourceful, extremely customer focused and have excellent problem-solving skills. I place importance on traditional organisational values and are able to liaise and communicate with customers, colleagues and third parties at various levels regardless of social stature, race, sex or religion.
Timeline
Al 2 Stadler Fuel Group
12.2023 - 05.2023
FAST A FRESH
10.2023 - 12.2023
International Account Administrator
DOUGLAS GREEN
02.2022 - 03.2022
Logistics Coordinator
SA Lime and Gypsum
05.2021 - 10.2021
OPERATIONS MANAGER
Imperial Logistics
01.2014 - 01.2020
FLEET
01.2007 - 04.2014
N6 Certificate: Marketing Management - undefined
CONTROLLER
Long Distance Transport
01.2001 - 04.2007
MDP - undefined
01.1999 - 04.2001
Management Development Program - undefined
University of Johannesburg
Diploma - Entrepreneurship and Small Business Management
Durbanville College
Road Transport Management - undefined
Tygerberg College
Matric Certificate - undefined
University Of Johannesburg, DF Malan High school