Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Euan Boyle

Germiston

Summary

Proven track record in enhancing team performance and customer satisfaction, notably at SAHETI SCHOOL. Skilled in people management and communication, adept at fostering positive environments and building trust-based relationships. Achieved significant improvements in athlete development and operational efficiency, demonstrating a results-driven approach and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Cashier

Spar
04.2024 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Cricket Coach

Shireshead Cricket Club
04.2024 - 09.2024
  • Maintained a positive and motivational environment during training sessions, fostering team spirit and sportsmanship.
  • Implemented skill-specific drills during practice sessions, improving overall team abilities in batting, bowling, and fielding.
  • Enhanced player performance by implementing innovative coaching techniques and strategies.
  • Evaluated athletes' performance to provide suitable feedback, balancing criticism with positivity and motivation.

Coach

SAHETI SCHOOL
01.2021 - 04.2024
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Developed and delivered effective and engaging coaching sessions to improve performance.

Mentor for Educationally Challenged

SAHETI
12.2021 - 12.2023

Developed trust-based relationships with mentees, being emphatic to ensure their examination process was stress free.

Office Assistant

GIB Holdings
08.2022 - 11.2022
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Expedited document processing with accurate data entry and timely filing.

Bookstore Assistant

Exclusive Books
11.2019 - 07.2022
  • Contributed to a positive store atmosphere with excellent customer service skills and a welcoming demeanor.
  • Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
  • Assisted in increasing store revenue through effective merchandising and display strategies.
  • Coordinated book club meetings, enhancing patron engagement within the literary community surrounding our bookstore location.
  • Assisted customers with locating desired titles or suggesting alternatives based on personal preferences or interests.
  • Ensured high levels of cleanliness throughout both front-of-house and back areas maintaining an inviting environment that encouraged repeat visits from satisfied clientele.
  • Collaborated with team members to ensure smooth daily operations, fostering a cohesive work environment.
  • Enhanced customer satisfaction by providing personalized recommendations and thorough knowledge of book genres.
  • Assisted customers with locating books and other materials in store.
  • Established strong relationships with customers to encourage repeat business.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Assistant

Wilton and Associates
02.2022 - 05.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Expedited document processing with accurate data entry and timely filing.

Waitor

Mikes Kitchen
04.2018 - 05.2019
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Promoted specials or upsold items to increase average check amount.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

Business And Commerce Law - Business And Commerce Law

Boston College
Johannesburg South Afroca
04.2001 -

Matric - Matric

King Edward VII
Johannesburg, South Africa
04.2001 -

Skills

People Management

Timeline

Cashier

Spar
04.2024 - Current

Cricket Coach

Shireshead Cricket Club
04.2024 - 09.2024

Office Assistant

GIB Holdings
08.2022 - 11.2022

Assistant

Wilton and Associates
02.2022 - 05.2022

Mentor for Educationally Challenged

SAHETI
12.2021 - 12.2023

Coach

SAHETI SCHOOL
01.2021 - 04.2024

Bookstore Assistant

Exclusive Books
11.2019 - 07.2022

Waitor

Mikes Kitchen
04.2018 - 05.2019

Business And Commerce Law - Business And Commerce Law

Boston College
04.2001 -

Matric - Matric

King Edward VII
04.2001 -
Euan Boyle