Summary
Overview
Work History
Education
Skills
Languages
Work History
Relevant Skills
Home Number
Personal Information
References
Timeline
Generic

Estian Greeff

Centurion

Summary

With experience in cellphones and an all round IT knowledge, fluent in Afrikaans and English. I'm excited to bring strong sales and customer service background to your team. I'm skilled in diagnosing and resolving technical issues and fostering client relationships. Passionate about delivering exceptional service, I'm confident in making a significant impact and ae eager to contribute to your organization's success.

Overview

9
9
years of professional experience

Work History

Sales Technician

Hicell / Vodacom Shop The Reds Mall/ Woodlands
08.2016 - Current
  • Frontline escalation of repairs
  • Device diagnostics and troubleshooting
  • Assisting client’s with setting up their devices and data transfers, transferring information from old to new device
  • Boost customer satisfaction by providing knowledgeable assistance and recommending suitable cellular products
  • Provide exceptional services and pleasant shopping experiences to retail customers
  • Improve customer satisfaction by providing timely and efficient troubleshooting for technical issues
  • Maintained a high level of product knowledge, enabling effective recommendations based on customer needs
  • Resolve customer complaints swiftly and professionally, leading to increased trust in company offerings
  • Clarified customer requests, forwarded product information and answered questions to support sales operations
  • Supported customers continuously from sales process to product set-up and use
  • System Used: Windows 10 and 11, Microsoft Office

Waiter

Spur ThunderRidge
06.2016 - 07.2016
  • Waitering tables and taking orders

Education

MCSA Windows Server 2012 -

CTU Training Solutions
Menlyn
01.2015

CompTIA A+ -

Learnfast
Centurion
01-2015

CompTIA A+ -

IT Training Corporation
Eldoraigne
08-2013

CompTIA N+ -

IT Training Corporation
Eldoraigne
09-2012

Grade 12 - Afrikaans, English First Additional Language, Life Orientation, Maths Literacy, Computer Applications Technology, Geography, Travel and Tourism

High School Uitsig
Rooihuiskraal
01.2010

Skills

  • Precision in Task Execution
  • Customer Service
  • Advanced Problem-Solving
  • Analytical Problem-Solving
  • Product Knowledge
  • Steadfast Reliability

Languages

Afrikaans

Work History

  • Hicell / Vodacom Shop The Reds Mall/ Woodlands, 08/01/16 - Present, Sales Technician, Frontline escalation of repairs., Device diagnostics and troubleshooting., Assisting clients with setting up their devices and data transfers, transferring information from old to new device., Windows 10, Windows 11, Microsoft Office
  • Spur ThunderRidge, 06/21/16 - 07/05/16, Waiter, Waitering tables and taking orders

Relevant Skills

Fluent in Afrikaans and Proficient in English

Home Number

0126568047

Personal Information

  • ID Number: 9109165093089
  • Health Status: Good
  • Criminal Record: None
  • Gender: Male
  • Religion: Christian

References

1. Name : Mr Didi Kgaswe

Capacity : Manager : Vodacom Shop Mall@Reds

Telephone : 072 445 0415


2.  Name : Peter Hanwith–Horden

Occupation : CompTIA Network + Certified Tutor

Telephone : 082 936 7128

E-mail  : pjhorden@eject.co.za


3. Name : Ms Claudia Oosthuizen

Capacity : Recruitment Officer : Diversit-e3

Telephone : 010 001 0899

Timeline

Sales Technician

Hicell / Vodacom Shop The Reds Mall/ Woodlands
08.2016 - Current

Waiter

Spur ThunderRidge
06.2016 - 07.2016

MCSA Windows Server 2012 -

CTU Training Solutions

CompTIA A+ -

Learnfast

CompTIA A+ -

IT Training Corporation

CompTIA N+ -

IT Training Corporation

Grade 12 - Afrikaans, English First Additional Language, Life Orientation, Maths Literacy, Computer Applications Technology, Geography, Travel and Tourism

High School Uitsig
Estian Greeff