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Hi, I’m
Esther Hesie Mollo
Cosmetic Consultant
Brakpan
Summary
Dynamic Beauty Advisor with a proven track record at Truworths Ltd, enhancing customer satisfaction through expert skincare consultations and tailored grooming techniques. Excelled in sales proficiency and relationship management, significantly boosting brand loyalty. Demonstrates exceptional organizational skills and a keen ability to multitask, ensuring seamless stock administration and trend alignment.
Overview
17
years of professional experience
4
Certifications
Work History
Truworths Ltd
Beauty Advisor
03.2003 - 02.2020
Job overview
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Responsible for administration of stock -receiving of stock-scanning it into the store system-ordering or replenishment of stock -stock count.
Education
Esokwazi Secondary School Sebokeng Vaal
Matric
Skills
Sales expertise
Certification
Supervisor workbook
Interests
Timeline
Citation outstanding customer service
09-2016
Supervisor workbook
03-2016
10 Yrs of service
10-2015
Customer service
08-2015
Beauty Advisor
Truworths Ltd
03.2003 - 02.2020
Esokwazi Secondary School
Matric
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