Estelle Piek
Centurion
Summary
Skilled ESL Instructor and Corporate Trainer versed in using effective and efficient methods of teaching while focusing on individual student needs. Experience teaching ESL and Business Economics at elementary and middle school grade levels for students from over 12 different cultural backgrounds. Leverages positive, affirming approaches to encourage learning and assimilation. Results-oriented Adult Education Instructor dedicated to strengthening student knowledge, skills and judgment using innovative tools and responsive learning strategies to get Business English fluency. Actively evaluates student engagement and progress to evolve lesson plans and boost classroom productivity. Pushes technology-centered teaching methods online to promote lesson interaction and inspire drive for independent learning. IELTS Trainer skilled in motivating and mentoring students to pass the qualifying exams to gain access to further studies and immigrate to English speaking countries for a specialized job. Practical experience living in different regions and studying local culture and social sciences.
Overview
32
32
years of professional experience
Work History
Business English and IELTS Teacher
Self-employed
Digital Nomad
04.2020 - Current
- Teach to a niche market of Adult and Teenage students seeking to improve their Advanced English skills to enter English Universities, to immigrate or to advance in their global professional careers.
- Increased ESL students' four skills of Speaking, Reading, Listening and Writing.
- Exam Preparation for IELTS and Cambridge exams.
- Specialize as a Writing and Literature teacher to students attempting their final high school exams.
- Developed a Business English Course and integrated technology to diversify instruction.
- Skills improvement for Interviews, Presentations and Meetings.
- Diverse students from countries all over the globe and had to create a culturally-sensitive learning environment.
Mortgage Broker
bonds/sqm
Pretoria
10.2008 - 12.2019
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Collaborated with different lenders to find best possible deal for homebuyers.
Licensed Residential Real Estate Agent
property/sqm
Centurion
01.2009 - 12.2018
- Maintained social media accounts to promote properties and interact with potential clients.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Completed property walk-through before completing deals to uphold accuracy in listings and appraisals.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Regional Sales Manager
ooba home loans
Pretoria
01.2007 - 09.2008
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Created robust sales plans and set territory quotas.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Mortgage Loan Originator
bonds/sqm
Pretoria
04.2004 - 01.2007
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Reviewed loan files and updated to match current standards.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Regional Sales Manager
FNB Home Loans (part of RMB)
Gauteng Province
11.1999 - 03.2004
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Created robust sales plans and set territory quotas.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Boosted market share by 18% by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Executed successful promotional events and trade shows.
Education
Diploma in Teaching IELTS - English
PREMIER TEFL
USA07.2021
Advanced Level 5 TEFL Diploma - English
The TEFL Academy
United Kingdom02.2020
Diploma in Business Management NQF 5 - Management Science
Diploma in Business Management
South Africa2012
Bachelor of Arts - Communications And Marketing
University of The Free State
Bloemfontein, South Africa12.1985
Skills
- Curriculum Development
- Reporting Requirements
- Instructional Improvements
- Instructional Strategies
- Personalized Instruction
- Business English
- Sales and Marketing
- Management
- Human Resources
- Training
- Negotiator
- Motivator
- Team player
- Digital skills in anonline environment
- Business operations understanding
- Business management and development
Languages
English
Bilingual or Proficient (C2)
Dutch
Elementary (A2)
German
Intermediate (B1)
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Business English and IELTS Teacher
Self-employed
04.2020 - Current
Licensed Residential Real Estate Agent
property/sqm
01.2009 - 12.2018
Mortgage Broker
bonds/sqm
10.2008 - 12.2019
Regional Sales Manager
ooba home loans
01.2007 - 09.2008
Mortgage Loan Originator
bonds/sqm
04.2004 - 01.2007
Regional Sales Manager
FNB Home Loans (part of RMB)
11.1999 - 03.2004
Diploma in Teaching IELTS - English
PREMIER TEFL
Advanced Level 5 TEFL Diploma - English
The TEFL Academy
Diploma in Business Management NQF 5 - Management Science
Diploma in Business Management
Bachelor of Arts - Communications And Marketing
University of The Free State
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