Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Health
Languages
References
Timeline
Generic

Este Terblanche

Office Administrator ,Sales Consultant , Kindergarten Teacher
Modimolle

Summary

Experienced office administrator skilled in daily office management, filing, and invoicing. Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help organization improve operations. Self-motivated Admin and Sales consultant brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help organization improve operations.

Overview

23
23
years of professional experience

Work History

Administration Officer

MC Petroleum
Modimolle
1 2021 - Current
  • Received all visitors to the office and informed the manager in advance of their arrival
  • Supported Manager with all administrative, secretarial and organizational functions
  • Coordinated weekly meetings and appointments for office staff
  • Acted as the first point of contact for all external communications and disseminated all pertinent information to appropriate persons
  • Managed Office correspondence, including emails, phone calls efficiently and promptly
  • Maintained excellent team relationships by proactively helping others with complex problem solving through leadership and team motivation
  • Work with clients to determine requirements and provide excellent service
  • Communicate with manager to meet targets
  • Implement and adhered to company security and safety procedures to maintain staff wellbeing
  • Completed data processing orders into relevant systems to keep records and documentation up to date
  • Communicate with staff to keep colleagues informed of office updates
  • Maintained standardized accounting records to support financial controls
  • Raised purchase orders, liaising with suppliers to keep all orders delivered on time and in full
  • Receive stock and do quality testing before off load
  • Do monthly office stock levels, conducting physical counts and reconciling with stock management system.

Sales Consultant

Bush Power CC
Modimolle
09.2009 - 09.2018
  • Secured new clients through targeted prospecting and networking
  • Liaised with potential customers to determine needs and provide recommendations
  • Prepared quotes with accurate and competitive pricing to drive conversion
  • Shared comprehensive brand and product knowledge to maximise sales
  • Demonstrated products to show potential buyers benefits and advantages and encourage purchases
  • Handled credit and debit card payment processing to complete purchasing experience
  • Oversaw contract negotiations and closing to manage complete sales cycle process
  • Registered information and detailed of customer on database and submitted proper documents for sale to preserve accurate records
  • Documented orders and facilitated deliveries following special requests of customers to increase loyalty and retention
  • Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets
  • Use social media platforms to reach out to prospective clients and cultivate strong ties
  • Attended industry networking events, trade shows and connected in social media sites to incur prospective clients
  • Participated in sales training and workshops to amplify skills and leverage productivity
  • Researched new products, market trends and technology to stay abreast with latest updates
  • Attended ongoing training to keep updated on customer service to handle all sorts of customers
  • Attended ongoing training to keep updated on new products on in the market.

Kindergarten Teacher

Eenheid Kleuter Academy
Modimolle
02.2002 - 08.2009
  • Assisted with breakfast, breaks and lunchtime through monitoring behavior management and preparing meals
  • Created new educational activities for playtime to stimulate and engage children
  • Encouraged children to develop key life skills through ongoing motivation and positive reinforcement
  • Coordinated regular parent meeting to discuss educational behavioral and social developments
  • Implemented and maintained diligent child safeguarding practices, escalating concerns accordingly
  • Closely evaluated children's learning and social progress completing reports for providing to parents
  • Looked after children of varying ages, adapting communication and care provisions to best meet evolving needs
  • Kept age-appropriate resources readily available to enhance children's learning and discovery
  • Attended ongoing training to keep updated on teaching children's learning and discovery
  • Planned and delivered creative lessons for children's, teaching through play and practical activities
  • Updated parents and caregivers on children's progress through regular text communication
  • Developed warm, nurturing relationships with children and families, providing home-from-home feel to school care.

Education

Certificate - Creche Caregiver

Professional Child Care College
Online
01.2002 - 06.2002

Skills

Sage 60

Reception

General administration

Filling system management

Email correspondence

Invoice Preparation

Task prioritizing

Report Generation

Workflow Planning

Financial Reporting

Customer Service

Database Management

Office correspondence

Administrative Support

Policy and procedure modification

Database Administration

Additional Information

I maintain a good people relationship. I respect all races, cultures and faiths. I am motivated and can work on my own as well as in a team. I am a quick learner and can adapt in different circumstances. I am loyal and a hard worker. I will be an asset to any company.

Personal Information

ID Number: 7409300191083

Health

Good

Languages

Afrikaans
English

References

  • Mrs Yvonne Pretorius, 0828597699
  • Mrs Sanet Nel, 0646801202
  • Mrs Lina Steinberg, 0828019496
  • Mrs Magdel du Toit, 0826506867
  • Mnr Mauritz Deetlefs, 0721059248

Timeline

Sales Consultant

Bush Power CC
09.2009 - 09.2018

Kindergarten Teacher

Eenheid Kleuter Academy
02.2002 - 08.2009

Certificate - Creche Caregiver

Professional Child Care College
01.2002 - 06.2002

Administration Officer

MC Petroleum
1 2021 - Current
Este TerblancheOffice Administrator ,Sales Consultant , Kindergarten Teacher