Essence Pololo
Registered And Psychiatric Health Nurse
Johannesburg
Summary
A MATURE NURSE WITH MORE THAN THREE DECADES OF YEARS OF EXPERIENCE IN THE NURSING PROFESSION; WHICH PRODUCED A DILIGENT, INNOVATIVE, CONFIDENT, COURAGEOUS, EMPATHETIC, SYMPHATHETIC, TEAM PLAYER, A GO GETTER AND DEVOTED NURSE; WHO IS ABLE TO WORK IN ANY COUNTRY IRRESPECTIVE OF THE TYPE OF SETTING AND DEMAND FOR HEALTH DELIVERY. AS A RESULT OF CHANGES IN DISEASE PATTERNS AND TRENDS, IT HAS NURTURED PUNCTUALITY, RELIABILITY, INDEPENDABILITY AND TRUSTWORTHINESS. IT IS THIS ENTHUSIASM AND COMMITMENT THAT RESULTED IN ACQUISITION OF MORE PROFESSIONAL TRAINING IN ORDER TO MEET SERVICE DEMAND, CONTINUING TO BE SOCIABLE, WITH GOOD COMMUNICATION, MANAGERIAL AND ORGANISATION SKILLS. THIS IS THE MATURE NURSE WHO IS STILL PREPARED AND EAGER TO DELIVER SERVICES ANYWHERE AT ANYTIME WITH VERY MINIMUM SUPERVISION. SHE IS EAGER TO LEARN MORE ON HEALTH ISSUES AND DYNAMIC CHANGES.
Overview
1825
1825
years of professional experience
1
1
Language
Work History
HIV Case Manager (Personal Health Coordinator)
AGILITY HEALTH
Johannesburg
04.2014 - 11.2022
- Management HIV and the other CDL: HAART Application data capturing and approval
- Handling an authorising B24 Scripts
- Follow up on members Biometrics and Scripts
- Telephonic counselling and monthly follow ups
- The PHM takes responsibility for the identified patient in the Patient Driven Care system and applies clinical protocols in consultation with the members’ provider/s to optimise the patients’ level of care
- To holistically manage the identified patients (B24/PDC) future resource entitlement and associated life style interventions, to ensure adherence to care interventions
- Apply functional expertise in all areas of Patient Driven Care to ensure maximum cost effectiveness for the group and appropriate treatment for the member
- Close liaison with DSP Pharmacies, Medical advisor and treating physician
- Accurate record keeping on all contacts with the member, examiner, etc
- Continuous education of members on Lifestyle management / living positively
- Empowerment of members to take responsibility for their illness
- Functioning within rules and guidelines of the client, SAHIVCS and WHO
- Enhanced client access to appropriate medical care through effective enrollment and re-engagement strategies.
- Facilitated smooth transitions between healthcare settings by closely collaborating with various service providers involved in patients'' care journeys.
- Contributed to a positive workplace culture within the case management team by fostering a collaborative and supportive environment.
- Engaged with diverse professionals to provide superior support and care for patients.
- Identified and developed client-directed treatment plan to monitor ongoing goal achievement.
- Enhanced proficiency in HIV case management by actively participating in professional development initiatives.
- Played a role in crafting new organizational policies using best practices to improve patient care.
- Empowered patients through ongoing education and counseling, leading to enhanced adherence to treatment plans.
- Improved patient outcomes by developing comprehensive care plans tailored to individual needs.
- Promoted a supportive environment for both patients and their families during the challenging journey of living with HIVAIDS.
- Enhanced patient satisfaction through empathetic listening, open communication, and advocacy on their behalf.
- Collected demographic information to accurately complete CDC HIV report forms.
- Educated clients on HIV management, transmission prevention, care benefits, and available resources.
- Reduced hospital readmissions by providing timely follow-up care and addressing potential barriers to treatment success.
- Conducted thorough assessments of patients'' medical, social, and emotional needs, ensuring appropriate interventions were implemented.
- Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.
- Maximized patient engagement by strategically organizing appointment charts and executing reminder calls.
- Supported continuous improvement efforts within the HIV case management program by actively participating in quality assurance initiatives.
- Empowered patients to take control of their health by guiding them towards informed decision-making regarding treatment options.
- Streamlined case management processes through efficient documentation and communication among healthcare providers.
- Increased access to essential services for patients by establishing strong relationships with community resources and referrals.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Performed evaluations of psychosocial aspects and conducted needs assessments efficiently.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Worked alongside healthcare providers to ensure seamless continuity in patient care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Improved patient outcomes by developing personalized health plans and closely monitoring progress.
- Developed strong relationships with patients and families, fostering a sense of trust that enhanced engagement in care plans.
- Provided guidance to newly diagnosed patients by explaining their conditions and possible treatment options in a clear, compassionate manner.
- Implemented strategies for improving medication adherence among patients with complex regimens or limited health literacy skills.
- Coordinated with multidisciplinary teams to provide comprehensive care for patients, addressing their physical, emotional, and social needs.
- Stayed up-to-date on the latest advances in healthcare through ongoing professional development, enhancing my ability to serve as an informed resource for patients.
- Maintained accurate documentation of patient interactions and interventions in electronic health records systems for seamless coordination among providers.
- Promoted preventive care measures through regular check-ups and screenings, reducing the incidence of severe medical complications.
- Facilitated patient education on healthy lifestyle choices, leading to improved self-management of chronic conditions.
- Assisted patients in navigating complex healthcare systems, removing barriers to obtaining needed services.
- Monitored and evaluated program performance to determine value and quality.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Helped clients set and achieve health and wellness goals.
CASE MANAGER (PERSONAL HEALTH COORDINATOR)
AGILIY HEALTH
Johannesburg
09.2013 - 11.2022
- Monitoring and coordination of the medical services rendered to patients whilst in-hospital with a specific diagnosis or requiring high-cost or extensive services
- Adherence to scheme rules, protocols and formularies
- Evaluation of the clinical and economic status
- Assessment and recommendation of appropriate Level of care i.E. (Allocation of the appropriate Level of care (LOC) and Length of stay (LOS)
- Management of High Cost Cases and Weekly High Cost Reports discussions.
- Cultivated partnerships with community organizations to enhance resource access for clients.
- Documented all cases with precision, guaranteeing adherence to confidentiality and regulatory standards.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Empowered clients to make informed care decisions by providing comprehensive information on available programs.
- Enhanced case management effectiveness by closely monitoring ongoing cases and adapting strategies as necessary.
- Formulated and enacted thorough plans for case management, focusing on client aspirations.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Efficiently resolved grievances, leading to improved client satisfaction and stronger relationships.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Fostered a secure atmosphere for vulnerable groups through the reporting of potential abuse or neglect.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Evaluated clients' progress and managed their services to facilitate urgent crisis support.
- Facilitated safe resolution of emergencies by employing effective crisis intervention and de-escalation strategies.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Delivered significant client success through the strategic creation and execution of case management plans.
- Actively participated in case conferences, providing insights and expertise to enhance client support.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
- Accelerated processing time by streamlining case documentation practices, resulting in heightened operational efficiency.
- Trained new case managers to elevate team performance and service delivery excellence.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Facilitator for Caregivers Training
Health Destination
Johannesburg
04.2011 - 02.2012
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Identified areas in need of improvement and implemented solutions.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Facilitated personal growth and skill development by providing feedback during debriefing sessions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Developed mentorship program, connecting experienced professionals with newcomers to foster skill development.
- Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
- Conducted post-event evaluations to gather feedback and implement improvements for future sessions.
- Empowered participants to apply learned concepts in their professional and personal lives through practical application exercises.
- Enhanced learning outcomes with integration of multimedia tools and interactive exercises.
- Initiated partnerships with local organizations to broaden reach and impact of community programs.
- Facilitated breakthrough moments for participants with carefully crafted group activities and discussions.
Resident Sister
Kya Medical Care
Johannesburg
03.2010 - 04.2011
- Executed comprehensive assessments of patients’ medical, physical, and psychosocial well-being on an ongoing basis.
- Provided patient education and counseling, covering health status, test results, disease processes and discharge planning.
- Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions.
- Integrated findings from history and physical examinations into reasonably ordered differential diagnoses.
- Engaged in training sessions to continually improve skills in resident care practices.
- Assessed patient needs for specialty referrals, diagnostic and in-patient care.
- Fostered a positive atmosphere within the residence by cultivating strong relationships among staff members.
- Treated acute and chronic conditions to reduce symptoms and improve health.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Implemented individualized care plans to improve patient outcomes.
- Maintained a clean, safe environment by adhering to infection control protocols and reporting hazards promptly.
- Developed rapport with residents and families, ensuring open communication and trust.
- Diagnosed and treated patients suffering from chronic conditions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Participated in continuing education and professional development to enhance expertise and skills.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Educated patients and families on health conditions to raise awareness.
- Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
- Monitored patients' conditions and progress to reevaluate treatment.
- Prescribed medications and therapies to improve patients' health and well-being.
Personal Assistant / Secretary
KGN Security Services
Johannesburg, South Africa
03.2009 - 03.2010
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Assisted executives in managing personal responsibilities such as scheduling appointments and errands.
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Enhanced office productivity by effectively managing supply inventories and addressing maintenance inquiries.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
Tailor / Machinist
Zamani Creations
Johannesburg
05.2007 - 02.2009
- Provided high-quality alteration and repairs for clothing and drapery.
- Repaired and replaced defective garment pockets, pocket flags and coat linings.
- Created new garments based on established parameters or specific body measurements.
- Marked finished patterns with garment size, section and style information.
- Completed fittings with models and customers and pinned garments for planned alterations.
- Streamlined the tailoring process by organizing workstations for efficient production and improved turnaround times.
- Enhanced customer satisfaction by providing personalized tailoring services and alterations.
- Maintained sewing machines and equipment, ensuring optimal performance for precise workmanship.
- Modified hems to achieve desired lengths for various garment sections.
- Delivered exceptional craftsmanship by performing intricate hand-sewing tasks on delicate fabrics.
- Repaired garments and corrected construction mistakes.
- Examined sketches, sample articles and design specifications to ascertain Number, shape and size of pattern parts.
- Strengthened relationships with suppliers through ongoing communication and negotiation of favorable pricing agreements.
- Delivered training sessions for new hires on tailoring techniques and customer service excellence.
- Contributed to significant increase in repeat business by providing personalized fitting consultations.
Junior Sister
Ingutsheni Central Hospital
Bulawayo
10.1993 - 03.1995
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Facilitated comprehensive care by meticulously documenting treatments, administering medications, and issuing follow-up instructions.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Streamlined communication between team members and patients by utilizing electronic health records to document patient interactions.
- Demonstrated competency in various nursing procedures, including IV insertion, catheterization, and blood draws.
- Delivered compassionate end-of-life care in collaboration with palliative care specialists, ensuring comfort and dignity for patients and their families.
- Collaborated with interdisciplinary healthcare teams to develop tailored care plans for individual patients.
- Conducted regular rounds to monitor patient progress and adjust care plans as needed for improved health outcomes.
- Educated patients on self-care techniques specific to their needs such as diabetes management or post-operative wound maintenance after surgery.
- Supervised nurse aides in the provision of direct patient care activities while maintaining accountability for overall quality of service delivery.
- Contributed to a safe and hygienic environment by adhering to infection control protocols and proper sanitization procedures.
- Developed strong rapport with patients and their families, providing emotional support during difficult times.
- Supported senior nurses in administering medication, monitoring vital signs, and performing wound care for optimal patient outcomes.
- Participated in educational opportunities to stay current on best practices for evidence-based nursing care.
- Assisted in the successful discharge of patients through thorough planning and coordination with other healthcare professionals.
- Communicated effectively with patients from diverse backgrounds, addressing concerns and answering questions about their treatment plans.
- Enhanced patient care by consistently updating and maintaining accurate medical records.
- Maintained professional growth by attending workshops, conferences, and continuing education programs relevant to nursing practice.
- Provided exceptional patient care under supervision, refining clinical skills necessary for future advancement within the nursing profession.
- Maintained patient confidentiality by following HIPAA guidelines when handling sensitive information.
- Aided in early detection of potential complications by promptly reporting changes in patient condition to senior staff members.
- Participated in departmental meetings and contributed ideas for process improvement initiatives within the nursing unit.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Performed regular rounds to check on well-being of patients.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Deputy Sister in Charge
Cimas Medical Laboratories
Bulawayo
04.200 - 04.200
- Phlebotomist / Bleeding Sister
- Demonstrated initiative and accountability, fostering a culture of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Driven by a commitment to continuous learning, fostering ongoing personal and professional development.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Maximized operational efficiency by working flexible hours across nights, weekends, and holidays.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Demonstrates exceptional adaptability and efficiency in rapidly acquiring new knowledge and skills.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Applied robust analytical and problem-solving abilities to create effective solutions for difficult scenarios.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Junior to Senior Sister / Deputy Sister in Charge
United Bulawayo Hospitals
Bulawayo
04.199 - 03.200
- Pettigrew Ward (caters for General Surgery, Orthopaedics, Urology, Ear, Nose & Throat, and Gynaecological patients)
- Causality Emergency Department (caters for trauma patients, minor surgical procedures)
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked diverse shifts, including night, weekend, and holiday hours effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Enhanced assignment quality by diligently attending to every detail and requirement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Driven by a strong work ethic, I prioritize organization and meticulous attention to detail.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
High School Diploma -
Foundation High School
Bulawayo Zimbabwe 12.2025 - 12.1987
No Degree - Registered Nursing
United Bulawayo Hospitals
Bulawayo, Zimbabwe 04.1990 - 01.1993
No Degree - Psychiatric Nursing
Ingutsheni Central Hospital
Bulawayo, Zimbabwe 04.2000 - 01.2001
No Degree - General Nursing
SAQA (South African Qualification Authority)
Pretoria, South Africa 04.2001 -
Some College (No Degree) - Psychiatric Nursing
SAQA (South African Qualification Authority)
Pretoria, South Africa 10.2007 - 01.2025
Introduction to Microsoft Office - Micro Office
Lenkosi Training College
Johannesburg, South Africa 10.2008 - 12.2008
Some College (No Degree) - Driver Licence
Department of Roads And Traffic
Bulawayo, Zimbabwe 08.1994 - Current
Skills
Health promotion
Risk assessments
Community health
Referral services
Activities
- Attend on-going in-house training programme
- Registered with Case Management Association of South Africa (CMASA) – 2020
- Attending meetings and educational presentations if possible
- Short course on Oncology An Introduction to Cancer Care for Nurses and Chemotherapy safety 12/2018
Educationalqualifications
Foundation College, 1987, O' Level, English, Mathematics, Combined Science, Geography, Human and Social Biology, Ndebele, Agricultural Science, Fashion and Fabrics, United Bulawayo Hospitals, Diploma General Nursing, 1990 - 1993, Ingutsheni Central Hospital, Diploma Psychiatric Nursing, 2000 - 2001, SAQA (South African Qualification Authority), NQF Level 5 (General Nursing), NQF Level 6 (Psychiatric Nursing), Lenkosi Training College, Introduction to Microsoft Office, 10/2008 - 12/2008, Department of Roads and Transport, Class 4 (Code 8) Driver's Licence (Valid International Driver’s Licence & Traffic Register), 1994
Nonhealthemploymenthistory
- Zamani Creations, Tailor / Machinist, 05/2007 - 02/28/09
- KGN Security Services, Personal Assistant / Secretary, 03/01/09 - 03/10/10
Motivation
Relieving distress, pain and anxiety, healthy education, empathetic, counselling on personal and professional issues, and bringing hope where there is none. Embracing challenges with enthusiasm to learn more and acquire knowledge and skills in the dynamic medical field.
Lastname
Pololo
Health
Good
Sancregistrationnumber
13708318
Personal Information
- Passport Number: GN452848
- Date of Birth: 11/09/68
- Gender: Female
- Nationality: Zimbabwean
- Marital Status: Separated
Additional Information
Bophelo Clinic 2012 until September 2013
HIV Risk Management and PDC (Patient Driven Care) (CDL)
Duties:
Management HIV and the other CDL
: HAART Application data capturing and approval
: Handling an authorising B24 Scripts
: Follow up on members Biometrics and Scripts
: Telephonic counselling and monthly follow ups
The PHM takes responsibility for the identified patient in the Patient Driven Care system and applies clinical protocols in consultation with the members’ provider/s to optimise the patients’ level of care.
To holistically manage the identified patients (B24/PDC) future resource entitlement and associated life style interventions, to ensure adherence to care interventions.
Apply functional expertise in all areas of Patient Driven Care to ensure maximum cost effectiveness for the group and appropriate treatment for the member
Close liaison with DSP Pharmacies, Medical advisor and treating physician.
Accurate record keeping on all contacts with the member, examiner, etc.
Continuous education of members on Lifestyle management / living positively
Empowerment of members to take responsibility for their illness
Functioning within rules and guidelines of the client, SAHIVCS and WHO.
Timeline
High School Diploma -
Foundation High School
12.2025 - 12.1987
HIV Case Manager (Personal Health Coordinator)
AGILITY HEALTH
04.2014 - 11.2022
CASE MANAGER (PERSONAL HEALTH COORDINATOR)
AGILIY HEALTH
09.2013 - 11.2022
Facilitator for Caregivers Training
Health Destination
04.2011 - 02.2012
Resident Sister
Kya Medical Care
03.2010 - 04.2011
Personal Assistant / Secretary
KGN Security Services
03.2009 - 03.2010
Introduction to Microsoft Office - Micro Office
Lenkosi Training College
10.2008 - 12.2008
Some College (No Degree) - Psychiatric Nursing
SAQA (South African Qualification Authority)
10.2007 - 01.2025
Tailor / Machinist
Zamani Creations
05.2007 - 02.2009
No Degree - General Nursing
SAQA (South African Qualification Authority)
04.2001 -
No Degree - Psychiatric Nursing
Ingutsheni Central Hospital
04.2000 - 01.2001
Some College (No Degree) - Driver Licence
Department of Roads And Traffic
08.1994 - Current
Junior Sister
Ingutsheni Central Hospital
10.1993 - 03.1995
No Degree - Registered Nursing
United Bulawayo Hospitals
04.1990 - 01.1993
Deputy Sister in Charge
Cimas Medical Laboratories
04.200 - 04.200
Junior to Senior Sister / Deputy Sister in Charge
United Bulawayo Hospitals
04.199 - 03.200
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