Hi, I’m
Esmeralda Tatenda Rusike
Registered Nurse
Johannesburg
Summary
Aim to join a team of professionals dedicated to providing quality health care services with compassion and respect for patients Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
15
years of professional experience
3
years of post-secondary education
3
Language
Work History
Rand And association
Unit manager
04.2021 - Current
Job overview
- Worked in dementia unit and frail care
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Reduced medication errors by diligently overseeing the administration of medications to patients.
- Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Nazareth house
Nursing services manager
01.2016 - 12.2020
Job overview
- Worked in children's wing, elderly care and HIV/AIDS clinic
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sandringham gardens
Unit manager
02.2015 - 07.2016
Job overview
- Worked in the high care unit
- Reduced medication errors by diligently overseeing the administration of medications to patients.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Maintained accurate documentation of patient care activities, staff schedules, and unit metrics for transparency and efficient reporting.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
United Bulawayo hospital
Registered nurse
01.2009 - 01.2015
Job overview
- Worked in medical ward, surgical ward and orthopedic ward
- Monitored patient reactions after administering medications and IV therapies.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Organized and managed care of patients undergoing various therapies and procedures.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Educated family members and caregivers on patient care instructions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Foundation For Professional Development South Africa
from Nurse Initiated Management of Anti-retroviral Ther
University Overview
- Awarded a certificate in Anti-retroviral therapy
MICT SetaSouth Africa
from Information Technology: End User Computing
Oxbridge academySouth Africa
from Health And Safety
University Overview
- Completed professional development in health and safety
- Awarded a certificate of commendation
United Bulawayo Hospitals Zimbabwe
from Diploma in General Nursing
01.2006 - 12.2008
University Overview
- Awarded a Diploma in general nursing
Skills
Critical decision makingundefined
Contact
,0780787285, esmeraldarusike@gmail.com
Personal Information
Gender: Female
References
- Madeleine Duvenhage, Nazareth house, Manager, 0722102147
- Sr Thilivhalib Sibiya, Rand Aid, Manager, 0614836574
- Matron F Ntini, United Bulawayo hospital, Matron, 002639252111
Timeline
Unit manager
Rand And association
04.2021 - Current
Nursing services manager
Nazareth house
01.2016 - 12.2020
Unit manager
Sandringham gardens
02.2015 - 07.2016
Registered nurse
United Bulawayo hospital
01.2009 - 01.2015
United Bulawayo Hospitals
from Diploma in General Nursing
01.2006 - 12.2008
Foundation For Professional Development
from Nurse Initiated Management of Anti-retroviral Ther
MICT Seta
from Information Technology: End User Computing
Oxbridge academy
from Health And Safety
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