Esmeralda Edwards
Kimberley
Summary
Dynamic professional with extensive experience in facility management at My Student SA, excelling in maintenance coordination and conflict resolution. Proven ability to enhance operational efficiency and foster positive relationships with students and staff. Adept at administrative tasks, ensuring organized records and timely resolutions to issues.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Resident Manager
My Student SA
Kimberley
01.2025 - Current
- Managed daily operations of student housing facilities.
- Coordinated maintenance requests and ensured timely resolutions.
- Daily administrative tasks
- Overseeing of students
Processor/Junior Travel Consultant
Hamba Nathi Travel
Kimberley
04.2022 - 01.2025
•Operating the switchboard
•Receiving calls and visitors
•immediately answering switchboard
•indexing on the systems
•keeping records of delivery notes
•assist the travel consultants with plugging of bookings
Shop Floor assistant
Shoe City
Kimberley
03.2021 - 04.2022
- Cashier
- Merchandising
- Cleaning
General Assistant
Game Kimberley
Kimberley
11.2020 - 01.2021
- Assisted in daily administrative tasks and maintained organized records.
- Supported team members
- Communicated effectively with clients to address inquiries and provide information.
Education
Higher Certificate in Travel And Tourism Management Practice - Tourism And Hospitality
Boston City Campus & Business College
Kimberley 02.2017 - 12.2022
St Boniface High School
Kimberley Skills
- Facility management
- Maintenance coordination
- Administrative tasks
- Conflict resolution
References
References available upon request.
Timeline
Resident Manager
My Student SA
01.2025 - Current
Processor/Junior Travel Consultant
Hamba Nathi Travel
04.2022 - 01.2025
Shop Floor assistant
Shoe City
03.2021 - 04.2022
General Assistant
Game Kimberley
11.2020 - 01.2021
Higher Certificate in Travel And Tourism Management Practice - Tourism And Hospitality
Boston City Campus & Business College
02.2017 - 12.2022
St Boniface High School