Errol Mey
Senior Key Accounts Manager
Centurion
Summary
Dynamic Key Account Manager with a proven track record at Federated Timbers and Builders Warehouse, excelling in customer service and problem-solving. Skilled in Microsoft Office, I foster strong client relationships, achieving significant growth and retention. A collaborative team player, I thrive in fast-paced environments, driving success through effective communication and strategic planning.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
2
2
Languages
Work History
Virgo Painting and Renovations
Self Empoyed
Port Elizabeth
10.2019 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Key Account Manager
Federated Timbers and Builders Warehouse
Port Elizabeth
03.1989 - 09.2019
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problem solving.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and delivered presentations to key customers to position products and services.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Expanded key account base by identifying and cultivating new business opportunities.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Developed and maintained strong relationships with key clients to ensure long-term business growth.
- Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.
- Identified and resolved potential account issues before they escalated, maintaining high levels of client satisfaction.
- Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
- Fostered strong client relationships, leading to increased loyalty and repeat business.
- Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
- Developed comprehensive account plans, setting clear objectives and strategies for growth.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma -
04.2001 -
Timeline
Virgo Painting and Renovations - Self Empoyed
10.2019 - 03.2023
Otto Du Plessis High School - High School Diploma,
04.2001 -
Key Account Manager - Federated Timbers and Builders Warehouse
03.1989 - 09.2019
My hobbies
- Family time around the braai.
- I am a big rugby and Sport fan
- I like to visit markets and have down time with my wife
- Spending time with family and friends in a social environment