Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Ernest Yamfu Mabanga

Cape Town

Overview

6
6
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
South Africa Cape Town
02.2018 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

College - International Trade And Transport

Y2K Academy
South Africa Cape Town

Shift Management Excellence - Customer Service

McDonald's
South Africa
02.2018

Skills

  • Cash Handling
  • Team Development
  • Staff Development
  • Inventory Control
  • Equipment Troubleshooting
  • Delegation capabilities
  • Problem-solving abilities
  • Effective communication

Languages

French and English
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Manager

McDonald's Restaurant
02.2018 - Current

College - International Trade And Transport

Y2K Academy

Shift Management Excellence - Customer Service

McDonald's
Ernest Yamfu Mabanga