Summary
Overview
Work History
Education
Skills
Timeline
Generic
Erna Rademan

Erna Rademan

Pensioner

Summary

Dynamic and self-motivated professional with a proven track record at Telkom, excelling in material tracking and administrative support. Adept at problem-solving and collaboration, I effectively managed inventory in SAP and enhanced operational efficiency through meticulous reporting and client liaison, ensuring timely delivery and exceptional service.

Overview

36
36
years of professional experience
2
2
Languages

Work History

Technical Officer

Openserve (Telkom)
Cape Town
08.2009 - 05.2023

I was involved in the tracking of all Inside Plant equipment which is required for Telkom exchanges (eg. batteries, rectifiers, SFP cards, etc.).

Material tracked as from date of order to full delivery.

Capturing of invoices and ensure that invoices are sent to Accounts Payable.

Updating of back-end tables for Barloworld Stores countrywide.

Ordered material in SAP for Barloworld Stores as well as performing Order Amendments in SAP, when required.

Compiling of Spreadsheets to keep record of all stock for the Barloworld Stores.

Liaising with clients and Suppliers on a daily basis, handling all enquiries and queries with regards to all material and equipment.

Compiling of reports on a weekly basis.

Provided support to my colleagues, when requested.

Secretary to Senior Manager

Telkom
Cape Town
01.1991 - 07.2009

Maintained daily report documents and memos.

Prepared professional correspondence, including memos, letters and emails, ensuring accuracy and timeliness.

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.

Answered multi-line phone system.

Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.

Handling of various administrative tasks.

Maintaining of data base and administrative support.

Managing diary.

Booking flights and accommodation.

Compiling spreadsheets on a daily basis.

Handling customers' queries and complaints.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Scheduled appointments and conducted follow-up calls to clients.

Provided clerical support to company employees by copying, faxing, and filing documents.

Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Maintained electronic filing systems and categorized documents.

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Senior Typist

Department of Posts and Telecommunications
Cape Town
08.1987 - 12.1991

General Typing, Data Capturing, Data Processing. Typing of highly confidential reports.

Stand in for Head Typist on several occasions.

  • Reduced errors in typed materials with thorough proofreading skills and attention to detail.
  • Increased typing accuracy by implementing proofreading and editing techniques.
  • Completed complex typing assignments on time demonstrating adaptability in various subject matters.
  • Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
  • Organized and prioritized proofreading, spell checking, document filing and data entry.
  • Maintained professionalism when handling confidential information as per company policies.
  • Collaborated with team members to complete projects on time, ensuring high-quality work.
  • Typed official correspondence and reports from handwritten notes and other information sources.

Education

High School Diploma -

Tygerberg Commercial High School
Parow, Cape Town
04.2001 -

Skills

Adaptability

Timeline

Technical Officer

Openserve (Telkom)
08.2009 - 05.2023

High School Diploma -

Tygerberg Commercial High School
04.2001 -

Secretary to Senior Manager

Telkom
01.1991 - 07.2009

Senior Typist

Department of Posts and Telecommunications
08.1987 - 12.1991
Erna RademanPensioner