Erma Gericke
ADMINISTRATIVE . SALES. CUSTOMER SERVICES
Klerksdorp
Summary
My aim is to qualify myself on an ongoing basis in secure challenging work environment growth potential and apply experience in any company that demand high standard and encouraged self employment.
Professional sales expert with focus on delivering top-notch customer service and driving sales. Known for reliability, adaptability, and strong commitment to teamwork and achieving targets. Valued for communication skills and proactive problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Language
Work History
Counter Salesperson
KWALTA MICA
KLERKSDORP, SOUTH AFRICA
01.2022 - 01.2026
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Answered telephone calls to offer information and promote business products.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Contact reference - Mr M Le Roux - Manager
- 087 147 3324
- Cell no 082 659 1615
Consumebles Sales Consultant
Ink World Klerksdorp
06.2021 - 09.2020
- Stock ordering and receiving
- Reason for leaving: Contract ended
Consumebles Sales Consultant
Nashau Klerksdorp
06.2019 - 03.2020
- Reason for leaving: Retrench
Education
Grade 12 - Afrikaans/English, History/Geography, Life Sciences, Mathematics, Typing
Afrikaans High School Kroonstad
01.2002
Skills
Quick learner
Upselling strategies
Goal-oriented mindset
Product demonstration
Building rapport
Customer assistance
Teamwork and collaboration
Returns handling
Friendly and helpful
Problem-solving
Supplier negotiation
Time management
Multitasking Abilities
Cleaning and sanitizing
Cash handling
Adaptability and flexibility
Verbal and written communication
Customer needs assessment
Documentation and reporting
Personal Information
- ID Number: 8305170003086
- Ethnicity: White
- Health Status: Good
- Criminal Record: None
- Gender: Female
- Nationality: South African
- Marital Status: Single
- ID Number: 8305170003086
Education History - High School Qualifications
Afrikaans High School Kroonstad, Grade 12, 2002-01-01, Afrikaans/English, History/Geography, Life Sciences, Mathematics, Typing
Previous Work Experience
- Video Town, Manager, 2001-01-01, 2004-01-01, Better job offer
- Nashua Mobile/Nashua, Sales consultant, Receptionist, 2004-01-01, 2010-01-01, Better offer at MTN
- MTN, Sales Consultant, 2010-01-01, 2012-01-01, Store closed down in Kroonstad
- Vodacom Chatz, Manager, 2012-01-01, 2017-01-01, Store closed down in Kroonstad
- Nashua Klerksdorp, Consumables Sales Consultant, 2019-06-06, 2020-03-01, Retrench
- Planet Nails Klerksdorp, Sales Consultant, 2021-06-03, 2032-01-01, Temporarily Contract
- Ink World Klerksdorp, Consumables Sales Consultant, 2021-06-01, 2020-09-22, Contract ended
Special Motion
My aim is to qualify myself on an ongoing basis in secure challenging work environment growth potential and apply experience in any company that demand high standard and encouraged self employment.
Timeline
Counter Salesperson
KWALTA MICA
01.2022 - 01.2026
Consumebles Sales Consultant
Ink World Klerksdorp
06.2021 - 09.2020
Consumebles Sales Consultant
Nashau Klerksdorp
06.2019 - 03.2020
Grade 12 - Afrikaans/English, History/Geography, Life Sciences, Mathematics, Typing
Afrikaans High School Kroonstad