Eric Wandile Sigwela

• Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
• Developed and expanded referral system of service providers to assist clients in attaining services.
• Engaged clients in conversation to determine feelings and apprehensions.
• Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
• Listened to clients' concerns and provided encouragement and support.
• Provided education on mental health topics and resources to clients.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Developed treatment plans to help clients build self-confidence and resilience.
• Supported individuals dealing with mental health and emotional issues.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.

• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• Facilitated group therapy sessions to build supportive, communicative client networks.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Collaborated with other professionals to plan and coordinate care for clients.
• Participated in professional development and training opportunities to enhance clinical skills.
• Facilitated group therapy sessions to help clients develop coping skills and improve communication.

• Inspected work sites and crew trucks for contraband, cleanliness, and safety.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Booked new inmates into facility and processed inmates for release.
• Observed behavior of residents individually and in groups.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Enforced rules and regulations to maintain order among inmates.
• Provided assistance and guidance to inmates regarding daily activities.

• Manage admission and release of inmates.

• Control inmate’s movements.

• Maintain inmate’s records.

• Administrate inmate’s labor.

• Maintain safe custody.

• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Monitor the care and safety of children already identified as being at risk.