ERIC SIPHIWE MKHIZE
SECURITY OPERATIONS MANAGER
Durban,KwaZulu-Natal
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Operations Manager
Idlangamandla Security
Durban
01.2020 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
Security Manager
Smada Group
Durban
03.2019 - 01.2020
- Conducted drills to keep security staff on alert and proficient with established plans.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
Area Manager, Regional Security Manager
Isidingo Security Services
Durban, Richardsbay, Empangeni, Vryheid & Ermello - Orgies
05.2014 - 01.2019
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Dedicated to expanding client bases by building lasting relationships.
- Oversaw budget planning, strategy development, community outreach for organization.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Directed workforce planning, customer retention and customer service management for multiple locations.
Security Officer, Mobile Supervisor, Area Manager
Bhejane Security Consultants
KwaZulu-Natal
04.1997 - 05.2014
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Springbok Patrols
Durban
01.1996 - 03.1997
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted regular patrols of key areas to spot and control security concerns.
Education
Certificate in Security Management -
Oxbridge Academy
04.2001 -
Diploma in Project Management -
Alison
04.2001 -
Certificate in Problem Solving -
NSP Consultants
Durban 04.2001 -
Diploma in Operations Management -
Alison
04.2001 -
Certificate in Incident / Accident Investigation -
The South African Labour Guide
04.2001 -
Computer Certificate -
Intuition College
04.2001 -
Fundamental of Human Resources -
Alison
04.2001 -
Grade A Certificate -
Ingonyama Security Training
04.2001 -
Firearm Competency Certificate -
Ethekwini Protection & Training
04.2001 -
Skills
Business administration
Timeline
Operations Manager
Idlangamandla Security
01.2020 - Current
Security Manager
Smada Group
03.2019 - 01.2020
Area Manager, Regional Security Manager
Isidingo Security Services
05.2014 - 01.2019
Certificate in Security Management -
Oxbridge Academy
04.2001 -
Diploma in Project Management -
Alison
04.2001 -
Certificate in Problem Solving -
NSP Consultants
04.2001 -
Diploma in Operations Management -
Alison
04.2001 -
Certificate in Incident / Accident Investigation -
The South African Labour Guide
04.2001 -
Computer Certificate -
Intuition College
04.2001 -
Fundamental of Human Resources -
Alison
04.2001 -
Grade A Certificate -
Ingonyama Security Training
04.2001 -
Firearm Competency Certificate -
Ethekwini Protection & Training
04.2001 -
Security Officer, Mobile Supervisor, Area Manager
Bhejane Security Consultants
04.1997 - 05.2014
Security Officer
Springbok Patrols
01.1996 - 03.1997
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