Eric John Semakula
Telecom Engineer And IT Specialist
Kampala
Summary
11 Years of enriching experience in the charging system of the Telecom Sector. Great leadership and interpersonal skills. Currently leading a team of enthusiastic engineers in the planning section responsible for capacity planning and expansion of the charging system/IN as well as new technology deployment and implementation of marketing promotions. Extensive working experience on Multiple projects with Multiple Telecom vendors such as Ericsson, Huawei, Digidata, Technotree, ZTE, Redknee, Symantec, CWG, Gemalto, UpstreamSystems, Oracle e.t.c. Involved in Installation, Upgrades, Testing, Support and Handover of various Charging nodes. Positive Attitude and Proficient Customer Handling Skills. Worked on Charging System 3.0, 5.0, 6.0, 16 and 18 implementation and expansion projects. Good Knowledge of Solaris, SQL, UNIX, Sybase, Times Ten, RH Linux. Good Knowledge of the Ericsson core network. Good knowledge with budgeting and procurement processes. Industrious Senior Consultant with excellent critical thinking and team-building talents. Familiar with the policies and procedures of product development and operations. Competent in staff management, data modeling and proposal development.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Senior Manager IT Design and Delivery
MTN Uganda
03.2023 - Current
- I lead a team of 5 software developers and 3 solutions Architects responsible for designing solutions, developing in-house applications and managing vendor deployments for MTN Uganda.
- Examine quarterly financials to determine business operating capacity.
- Consolidate vendors and renegotiate contracts to optimize costs.
Senior Consultant IN/VAS Planning
MTN Uganda
06.2020 - 03.2022
- I led a team of 5 dedicated engineers responsible for planning and execution of new installations and upgrades of both the Valued Added Services (VAS) and Online Charging System(OCS) , configuration and deployment of the Marketing promotions as well as working very closely with the CTIO to effectively manage the budget allocation for the IN (Intelligent networks) and VAS section.
Senior Specialist IN Planning
MTN Uganda
06.2008 - 03.2020
- Led a team of 4 Engineers that was responsible for capacity planning , Configurations and new deployments of the charging system. I also held various positions prior to this which were all related to the charging system engineering.
Surveillance Engineer/IT Support
G-Apex International Ltd
11.2007 - 06.2008
- My duties entailed surveillance of the Acess Network, Core Network as well as the charging system of WARID Telecom
- I was also responsible for maintaining and upgrading 'Netforce', a HUAWEI software that was used to truck SLAs.
Education
Bachelor of Science (Hons.) - Mathematics, Physics and Computer Science
Makerere College School
01.2003 - 01.2006
Uganda Advanced Certificate of Education (UACE) - Mathematics, Economics, Physics, Art
Makerere College School
01.2001 - 01.2002
Skills
Management of the Charging System of a Mobile telecommunications Networkundefined
Personal Information
- Date of Birth: 03/31/83
- Gender: Male
- Nationality: Ugandan
- Marital Status: Married
References
- Sam Sentongo, Senior Manager Network Planning, MTN Uganda, Kampala, Uganda, +256772120109, Sentongo.Sentongo@mtn.com
- Amanda Hasselberg MSc., Senior Account Manager, IT & Cloud, Ericsson, Kampala, Uganda, +256772712532, amanda.hasselberg@ericsson.com
Training
- Ericsson Charging System 18 Overview, 11/2019
- Ericsson Charging System 16 Operation and Maintenance, 11/2016
- Ericsson HLR-Front End (FE) 15 Operation and Maintenance, 11/2016
- DDS Business Configuration training, 11/2012
- Telecom Server Platform (TSP) Operation and Maintenance, 10/2012
- Huawei IMS training, 06/2011
- VXML IVR training, 06/2011
- GPRS/UMTS PS Network optimization training, 05/2011
- Ericsson Charging System 5.0 training, 09/2010
- Attended training in Oracle Database management, 06/2009
- Attended training fundamentals of GSM and WCDMA, 11/2008
Certification
Ericsson Charging System Certificates
Travelling
I have traveled around to different countries both for leisure and work related training and conferences. I have visited and lived in various cities around the world and this has given me a good understanding of the different work cultures
Timeline
Senior Manager IT Design and Delivery
MTN Uganda
03.2023 - Current
Senior Consultant IN/VAS Planning
MTN Uganda
06.2020 - 03.2022
Senior Specialist IN Planning
MTN Uganda
06.2008 - 03.2020
Surveillance Engineer/IT Support
G-Apex International Ltd
11.2007 - 06.2008
Bachelor of Science (Hons.) - Mathematics, Physics and Computer Science
Makerere College School
01.2003 - 01.2006
Uganda Advanced Certificate of Education (UACE) - Mathematics, Economics, Physics, Art
Makerere College School
01.2001 - 01.2002
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