Eric Owusu
Bar manager
Cape Town
Summary
PERSONAL PROFILE OF ERIC OWUSU
Qualified Bar attendant/Night club assistance manager with robust background in club management, demonstrating effective leadership and operational oversight. Proven track record of enhancing member experiences and streamlining club operations. Demonstrated ability to foster team collaboration and ensure seamless day-to-day functioning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Club Manager
Lush Entertainment
03.2024 - Current
- Assisted in the planning, organization, and execution of club events, ensuring successful outcomes and positive member feedback.
- Mentored new employees during their onboarding process to ensure a smooth transition into their role.
- Maintained high standards of cleanliness throughout the facility by coordinating regular maintenance and cleaning tasks with staff.
- Conducted regular facility walkthroughs to identify any potential hazards or areas requiring attention.
- Managed staff performance by setting expectations, providing feedback, and conducting performance evaluations.
- Ordering of new stock and stock control
Bartender
Lush Entertainment
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk / Receptionist
Home from Home Hospitality Group
11.2017 - 03.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Diploma in Hospitality Management - Hospitality Management
Cape Peninsula University of Technology
Cape TownCertificate in Teaching English As Foreign Lang. - TEFL
I-to-i Love TEFL
ONLINE04-2017
Skills
- High level of verbal communication and interpersonal skills
- Health and safety compliance
- Scheduling proficiency
- Sales management
- Facility maintenance
- Team motivation
Languages
English
Certification
- Data analyst certificate
- car wrap certificate
- Teaching English as a Foreign Language (TEFL) Certification
- First Aid Certification
- Forklift Certification
Timeline
Assistant Club Manager
Lush Entertainment
03.2024 - Current
Bartender
Lush Entertainment
08.2022 - Current
Front Desk / Receptionist
Home from Home Hospitality Group
11.2017 - 03.2020
- Data analyst certificate
- car wrap certificate
- Teaching English as a Foreign Language (TEFL) Certification
- First Aid Certification
- Forklift Certification
Diploma in Hospitality Management - Hospitality Management
Cape Peninsula University of Technology
Certificate in Teaching English As Foreign Lang. - TEFL
I-to-i Love TEFL
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