Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mankale Fatima Mangena

Mankale Fatima Mangena

Administrator
Tzaneen

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

Admissions Clerk

Hoedspruit Private Hospital
2024.09 - Current

Accurate and timeous billing of all charted items used during the patient's stay.

Complete all patient files and ensure these contain all documents as well as a final billed account.

Utilise and control applicable reports to ensure prompt

finalisation and rendering of accounts.

Ensure client satisfaction through effective communication with other departments. Debtors and creditors (invoicing; reconciliation etc.). Anatomy (extremities) and medical terminology. Application and implications of tariff agreements of medical aids (e.g. CPP). Patient administration policies; procedures and systems

Working application of billing protocols; government gazette; final billing; render and EDI as well as DRG processes.

  • Confirmed all insurance benefits met standards of admissions as dictated by policy.

Unit Administrative Assistant

Mediclinic Tzaneen
2023.02 - 2024.08

Responsible for all unit related administration which includes
management of the telephone, stationery, linen, stock, equipment and filing. Ensures patient register complete and admission packs compiled. Receives and orientates patients on admission to the unit. Maintains sufficient stock levels and billing of stock. Ordering stock using SAP system. Ensures a therapeutic and safe patient environment by maintaining health and safety standards and complying with infection prevention and control policy. Quality client care principles maintained.

Receptionist Administrator

Mediclinic Limpopo
2017.05 - 2023.01

Responsible for capturing of pre-admissions.
Ensures correct admission and discharge of patients as per procedure. Ensures processing of bed changes as per procedure.
Management of payments made at reception. Maintains client service principles to ensure client expectations are met. Liaison with practitioners and medical aids. Deals with client queries in an effective manner. Billing of patient accounts, where applicable.

Unit Administrative Assistant

Mediclinic Tzaneen
2014.12 - 2017.04

Responsible for all unit related administration which includes management of the telephone, stationery, linen, stock, equipment and filing. Ensures patient register complete and admission packs compiled. Receives and orientates patients on admission to the unit. Maintains sufficient stock levels and billing of stock. Ensures a therapeutic and safe patient environment by maintaining health and safety standards and complying with infection prevention and control policy. Quality client care principles maintained.

Receptionist Administrator

Mediclinic Tzaneen
2013.04 - 2014.11

Responsible for capturing of pre-admissions. Ensuring that on admission correct ICD 10 and CPT code are correct..Ensures correct admission and discharge of patients as per procedure. Ensures processing of bed changes as per procedure. Management of payments made at reception. Maintains client service principles to ensure client expectations are met. Liaison with practitioners and medical aids. Deals with client queries in an effective manner. Billing of patient accounts, where applicable.

Store Assistant

PostNet
2012.05 - 2013.03

Typing CVs, Graphic Designing, Serving of Customers,
Curriculum Vitae
Page 3 of 3
Management of all documents, Posting Letters, Couriering packages, Receiving and safe keeping of stock, handling petty cash, banking, stocktaking, assisting customers with internet, binding of documents, laminating, faxing, emailing and data capturing

Secretary

Department of Health
2007.11 - 2008.04

Management of office work, supervisor’s diary and filing invoices
and paperwork in relevant folders, Ordering, receiving and safe keeping stock, Capturing, Faxing, e-mailing invoices, Taking of minutes of meeting, Assist in Developing, implementing and monitoring acquisition, maintenance and disposal plans for assets, Verify the existence of assets and prepare reconciliation, Efficient and effective disposal of redundant or obsolete assets. Attend to personnel matter, supervising officials

Secretary

Lenmed Clinic
2001.02 - 2004.10

Draft reports and contribute to office documents and presentations,
Arrange meetings, workshop and travel arrangements. Assist with procurement, recording of financial documents and expenditure reporting of the Directorate. Provide administrative, logistical and secretarial support to the Directorate. Coordinate office activities and projects or programmes.

Education

No Degree - Office Administration

Rosebank College
Johannesburg, South Africa
2001.04 -

High School Diploma -

Topaz Secondary School
Lenasia, South Africa
2001.04 -

Skills

Time management and strong organizational skills

Typing Skills

High-level customer service

Cash-handling and sales ability

Ability to deal professionally but firmly with customers, including people older than me

Proven ability to understand problems and then develop imaginative and inventive solutions

Healthcare experience

Medical terminology proficiency

Experience in medical admissions

Timeline

Admissions Clerk

Hoedspruit Private Hospital
2024.09 - Current

Unit Administrative Assistant

Mediclinic Tzaneen
2023.02 - 2024.08

Receptionist Administrator

Mediclinic Limpopo
2017.05 - 2023.01

Unit Administrative Assistant

Mediclinic Tzaneen
2014.12 - 2017.04

Receptionist Administrator

Mediclinic Tzaneen
2013.04 - 2014.11

Store Assistant

PostNet
2012.05 - 2013.03

Secretary

Department of Health
2007.11 - 2008.04

No Degree - Office Administration

Rosebank College
2001.04 -

High School Diploma -

Topaz Secondary School
2001.04 -

Secretary

Lenmed Clinic
2001.02 - 2004.10
Mankale Fatima MangenaAdministrator