EPHRAIM MAGUGU

I'm currently providing reliable and efficient transportation service, making sure that clients safely reach their destination.

I also provide on-demand transportation services to customers using the Uber ride-hailing platform. Ensure customers' comfort and safety during trips while maintaining a high customer rating of 4.95/5.

I have since stopped the e-hailing because it has become unsafe due to rise of crime and hijacking incidents.

RS Financial Services was a brokerage company, and it gave me an opportunity to represent various insurance companies, Avbob, Sanlam, and Old Mutual.

I formed a strong relationship with customers, which made me successfully sell over 300 policies to new and existing clients.

I also developed and implemented customer service strategies to ensure client satisfaction, which in turn helped increase retention and referrals.

Presented and explained insurance options based on prospective client needs and personal goals for customized customer service.

Determined clients' needs and financial situations by listening and scheduling fact-finding appointments.

Maintained a high standard of customer service by building healthy relationships with clients.