Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Enrico Conradie

Enrico Conradie

Cape Town,Western Cape

Summary

I am an Innovative Retailer with robust experience driving store performance and operational efficiency. I am Skilled in team leadership, inventory management, and customer service excellence. I poses a Proven ability to implement strategic initiatives that enhance profitability and streamline processes. .I have a Proven track record in driving store performance and ensuring seamless daily operations.

Experienced in retail operations with a knack for streamlining processes and enhancing customer experiences. I Demonstrate success in team leadership and driving sales growth.I Consistently focus on operational excellence and fostering a collaborative work environment.

With strong background in customer service and team management, I excel in creating supportive and productive work environments. Leveraging my skills in communication, problem-solving, and leadership. My adaptable approach and focus on team development drive success in dynamic retail settings.

Successful management professional accomplished in running profitable operations through optimum stock, Staff and business management. I Leverages industry knowledge to identify and capitalise on opportunities to drive growth. Knowledgeable about best practices and requirements for Overseeing Retail environments.

I see myself as a Talented retail manager with proven record of success in surpassing profit goals and I Understands how to bring in and retain customers with expert promotional strategies and effective tream cohesion to deliver to the required expectations.

Overview

1
1
Language
1
1
year of post-secondary education
28
28
years of professional experience

Work History

Regional Manager Protein Service Count-Meat Buying

Woolworths
Gauteng
03.2025 - Current
  • Lead and oversee the Gauteng division Service counters
  • Deliver Sales and Profit targets as per budget plan
  • Guided regional expansion efforts, successfully opening new branches in targeted locations by liasing with Store Development teams through engagement with RED teams
  • Collaborated with marketing to design and implement effective promotional campaigns.
  • Coordinated cross-functional teams to deliver projects within tight deadlines, boosting team productivity.
  • Implemented customer service excellence programmes, enhancing customer satisfaction rates
  • Established company targets based on previous performance and predicted forecasts.
  • Enabled business expansion, revenue development and customer gains with successful strategic planning.
  • Earned recognition for being top region to earn highest sales and service satisfaction ratings.
  • Mentored senior staff, creating successful leadership team.
  • Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
  • Negotiated with suppliers to secure cost-effective procurement of quality materials.
  • Handled human resources concerns and established plans to handle issues with consistent approach.

Senior Retail Operations Manager

Excellent Meat
Cape Town, South Ad
08.2020 - 08.2023
  • Oversaw 5 retail outlets
  • Managed and Lead total staff complement of around 200 plus staff
  • Delivered overall Sales and Profit targets off the stores and outlets
  • Managed and oversaw delivery of scorecard objectives
  • Managed inventory levels to optimise stock availability and minimise excess, reducing waste.
  • Oversaw Loss controll and Production yields
  • Drove retail deliverables in second Engine and stock process controls
  • Managed Optimal blocks and Recipe adherance
  • Buy and selling with Suppliers and Service partners
  • Drove the cost and selling modules
  • Developed and grew retail offerings and basket size
  • Expanded and oversaw store modernizations

Store Manager

Woolworths
Cape Town
09.2004 - 05.2020
  • Oversaw a team of 136 staff (Village Square Durbanville)
  • Led and managed 8 to 12 managers with Trainees
  • Delivered budgeted sales and profit targets
  • Delivered to customer service inniatives and expectations
  • Delivered to Internal audit scope deliverables
  • Responsible for hosting international store visits linked to overall bussiness strategy
  • Drive excution of the Trading Strategy
  • Engage and lead a high performance team
  • Engage and interact with Joint Venture partners
  • Manage and lead Service Providers

Roles Prior

Foods Manager 2016-2017

Foods Dm 2006-2016

Foods Trainee Mgr 2006

Foods EOD Coordinator 2005

Foods Replenisher 2004

Perishables controller

Spar Retail Group
Cape Town
01.1999 - 06.2004
  • Ordering of stock and inventory
  • Receiving of stock
  • Replenishment of stock
  • Daily foods process completion
  • Engage with suppliers
  • Ensure quality control
  • Drive delivery of department sales achievement
  • Achieve inventory targets
  • Meet stockloss targets
  • Lead my subordinates under me

Education

Woolies Merchant programme - Retail management

WOOLWORTHS
CAPE TOWN HEAD OFFICE
09.2005 - 09.2005

Certificate - Conflict Management

Imsimbi
Cape Town
06.2012 - 06.2012

Higher National Diploma - Retail management

WOOLWORTHS
CAPE TOWN HEAD OFFICE
06.2005 - 06.2006

NVQ Level 5 - New Managers Development Programme

Unversity of Stellenbosch Bussiness School
Stellenbosch
07.2014 - 07.2014

Matric - Matric

Kleinvlei senior Secondary
Eesteriver
12.1999 - 12.1999

Skills

  • Budgeting oversight
  • Compiling of reporting feedback on bussines performance reviews
  • Competitor and marketing deliverables
  • Staff Recruitment
  • Staff training and development
  • Computer literacy
  • Written and verbal communication skills
  • Costing and Recipe management ability
  • Sound Financial accumen
  • Understanding of customer profiles and Lifestyle segments
  • Strong sound Leadership
  • Appropriate Retail qualifications
  • Good presentation skills and ability
  • Training and development skills
  • Good bussiness management
  • Sound Supplier and Joint Venture relationship management
  • Understanding of production and manufactoring practices
  • Excellent Merchandising ability
  • Ability to increase profitability through upselling opportunities around product offerings

Languages

English, Afrikaans
First language

Accomplishments

  • Department Manager of the year Runner up 2009
  • Winner of store Sales per category for store competions
  • Most Sales overachiement 2017-Wellington store
  • Highest Internal Audit score 2008-Wellington store
  • Higest Sales Growth for FSA format-2009 Franschhoek
  • Best Labour Turnover -Quarter 4 -Wellingtpn 2008
  • Best Shrinkage and Loss Control 2009-Franschhoek store
  • Highest Sales over achiement 2019/2020 Fin Year-Durbanville store

Timeline

Regional Manager Protein Service Count-Meat Buying

Woolworths
03.2025 - Current

Senior Retail Operations Manager

Excellent Meat
08.2020 - 08.2023

NVQ Level 5 - New Managers Development Programme

Unversity of Stellenbosch Bussiness School
07.2014 - 07.2014

Certificate - Conflict Management

Imsimbi
06.2012 - 06.2012

Woolies Merchant programme - Retail management

WOOLWORTHS
09.2005 - 09.2005

Higher National Diploma - Retail management

WOOLWORTHS
06.2005 - 06.2006

Store Manager

Woolworths
09.2004 - 05.2020

Matric - Matric

Kleinvlei senior Secondary
12.1999 - 12.1999

Perishables controller

Spar Retail Group
01.1999 - 06.2004
Enrico Conradie