ENOUGH MAKHOLOSA
Sales Consultant
Midrand,Gauteng
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within the Automotive industry. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Current role encompasses building strong customer relationships, converting leads into sales, and ensuring customer satisfaction through exceptional service; manage the end-to-end sales process, from capturing applications and promoting vehicles to maintaining accurate documentation and compliance with legal requirements. I have also managed to acquire new skills and develop characteristics that are essential for the work environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
SA Taxi Development Finance
05.2022 - Current
- Sales Performance
- Achieve and exceed sales targets for both new and pre-owned vehicles
- Actively engage with current and potential customers to promote and sell vehicles.
- Employ effective sales techniques to convert leads into actual sales.
- Contribute to the overall revenue and profitability of the dealership. Consistently meet or exceed set sales target of selling 8 vehicles a month and key performance indicators (KPIs).
- Demonstrate a proactive and results-driven approach to achieving individual and team goals.
- Customer Relationship Management
- Build and maintain strong relationships with customers to ensure repeat business.
- Provide exceptional customer service by addressing inquiries, concerns, and providing information about products.
- Educate customers about the features, benefits, and value propositions of different vehicles.
- Manage and nurture leads to foster long-term relationships.
- Administrative Responsibilities
- Efficiently capture and process customer applications, ensuring accuracy and completeness.
- Maintain meticulous records of sales activities, customer interactions, and follow-up actions.
- Manage and update customer database to facilitate targeted marketing campaigns.
- Campaign Participation and Promotion
- Actively participate in marketing campaigns and promotions to maximize sales opportunities.
- Effectively communicate campaign details and benefits to customers.
- Documentation and Compliance
- Ensure all customer FICA (Financial Intelligence Centre Act) documents are accurately completed and submitted.
- Adhere to legal and ethical requirements in all sales activities.
- Sales Pipeline and Work in Progress (WIP) Management
- Monitor and manage the sales pipeline, ensuring that opportunities progress smoothly through the sales process.
- Keep track of work in progress and take necessary actions to move deals forward
- Product Knowledge and Training
- Stay informed about all product-related information, including updates, specifications, and features.
- Continuously improve product knowledge to confidently educate customers and address their inquiries
- After-Sales Service
- Provide continuous support to customers post-sale, addressing any concerns or issues promptly and professionally.
- Facilitate a seamless after-sales experience, from handling complaints to encouraging repeat business.
Sales Executive- New cars
Hyundai Automotive South Africa
06.2019 - 06.2020
- Engage and qualify prospective customers
- Present the products features and benefits to the customer and answer any of their questions
- Do demonstrations and test drive's to generate new leads
- Assisting customers with vehicle finance applications to the banks
- Negotiating and closing the sale.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them
Sales Cadet
Hyundai Automotive South Africa
06.2018 - 05.2019
- To learn the sales administration by completing rotation in sales office functions
- Observe sales process by traveling with sales representatives; attending sales and service calls
- Practice sales process by calling existing and new clients, adhering to established sales steps
- Improve product knowledge by participating in educational publications; maintaining personal networks; participating in sales and marketing initiatives.
Education
High School Diploma -
04.2001 -
Subjects: Business Management, Economics, Life Orientation, Mathematical literacy, Accounting, English, Sesotho
Bachelor of Commerce - BusinessMarketingHuman ResourcesFinancial Management
02.2015 - 04.2018
Bachelor of Commerce Honours in Financial Management - International Finance
02.2023 - Current
Modules: Advanced Econometrics, Advanced Financial Management, International Financial Management, Research Project in Finance, Operational Risk Management
Skills
Technical Job-Related Knowledge and Skills
undefinedProfile - Address
1749 Mgungondlovu street, Ext 2, klipfontein View, Midrand, 1638
Timeline
UNISA - Bachelor of Commerce Honours in Financial Management, International Finance
02.2023 - Current
Sales Consultant - SA Taxi Development Finance
05.2022 - Current
Sales Executive- New cars - Hyundai Automotive South Africa
06.2019 - 06.2020
Sales Cadet - Hyundai Automotive South Africa
06.2018 - 05.2019
CTI Education Group - Bachelor of Commerce, BusinessMarketingHuman ResourcesFinancial Management
02.2015 - 04.2018
Progress Comprehensive High School - High School Diploma,
04.2001 -
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