Summary
Overview
Work History
Education
Skills
Timeline
Generic
Enock Clingwaru

Enock Clingwaru

VoIP Technician
Randburg

Summary

Dynamic technician with a proven track record at Swyft Technologies, excelling in equipment maintenance and customer service. Enhanced customer satisfaction through effective problem-solving and technical support. Trained new team members, fostering a culture of safety and operational excellence. Committed to maintaining high standards in a fast-paced environment. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

2
2
years of professional experience

Work History

Technician

Swyft Technologies
Randburg
04.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Technician

Swyft Technologies
Randburg
04.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Optimized system performance thorough testing and analysis.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

Associate of Science - Technician

MIA TELECOMMUNICATIONS
MIDRAND
05.2023

Skills

Maintenance and repairs

Problem-solving

Customer service

Equipment maintenance

Timeline

Technician

Swyft Technologies
04.2023 - Current

Technician

Swyft Technologies
04.2023 - Current

Associate of Science - Technician

MIA TELECOMMUNICATIONS
Enock ClingwaruVoIP Technician