ENOCENT SUNBOY SHABALALA
Receptionist
BRAKPAN,GP
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
Work History
RECEPTIONIST
SUN INTERNATIONAL
Gauteng
04.2015 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Skills
Data entry
File management
Office management
MS office
Problem solving
Team leader
Multi-line phone systems
Verbal & written communicatio
Travel planning
Name
ENOCENT, SUNBOY, SHABALALA
Health
GOOD
Drivers Licence
C1
Contact Details
071 860 1232, enocentshabalala@gmail.com
Timeline
RECEPTIONIST
SUN INTERNATIONAL
04.2015 - Current