I am seeking to provide quality solutions to complex business problems within scope, budget and tight schedules through steering IT Application and Infrastructure systems for organizations. My enterprise management roles include designing, Implementing, re-engineer Enterprise wide IT solutions in line with organization’s strategies, policies and procedures ensuring continuity, continuous improvement, security, scalability ensuring all are enforced and are in line with current technologies.
Overview
17
17
years of professional experience
Work History
Senior Database & BI Developer
IOCO/Vodacom Contract
10.2020
Architecting the full lifecycle of a Big Data solution, including requirements analysis, framework selection, technical architecture design, application design and development, testing, and Deployment of ETL solutions
Deliver end to end Cloud Infrastructure architectures and designs
Debug, troubleshoot, enhance, test and monitor BI Solutions
Design, develop, deploy and maintain reports using SSRS and Pentaho
Design, develop, deploy, maintain and enhance ETL packages using SSIS and Pentaho PDI
Define, design and implement data access patterns for multiple analytical and operational workloads, across on-premise and Cloud based platforms
Testing, including unit, integration, system, performance, and acceptance testing
Administrator Microsoft environment(s) and Pentaho environment(s).
Senior SQL Server Database and MIS Developer
TymeBank
07.2018
Analysis of operational processes followed by the design and implementation of solutions to improve operational inefficiencies
Provide technical leadership and mentorship to the junior members of the team
Provide Database Architecture, enhancement and support of SQL Server data warehouse (EDW), SSRS reports, SSAS, SSIS packages
Ensure the smooth running of all BI operational processes, including ETL batch processes, reports and data extracts
Liaison with data warehouse source teams to when changes happen in source teams and to inform source teams of any data warehousing issues
Use Microsoft SSRS to produce reports and dashboards from the Enterprise Data Warehouse for the Group
Work with cutting edge development to optimising business performance within SQL Server 2016 environment using complex data modelling and analytics
Performing data analysis and extracts from the Enterprise Data Warehouse for the Group
Make changes to database tables, packages and solutions
Database tuning, monitoring, and query optimization
Create and maintain complex SQL stored procedures, triggers, tables, etc
To support SSRS reporting and BI functions
Investigate and implement solutions to Data Warehouse problems
Development of all relevant documentation and manuals including code comments, process documentation
Liaise with users regarding problems / requirements
Working closely with solution and platform vendors as part of systems development and integration efforts.
Senior SQL Development Consultant
Dake
06.2020 - 09.2020
SAP BW (Business Warehouse) Migration for https://www.exxaro.com/
Translation of SAP BW reports to sql and migration of the same to SQL Server, SQL TSQL, SAP, SSIR, SSRS, SSAS, PowerBi
Senior Database Developer and Solutions Specialist
Sasol
11.2018 - 05.2020
Establishing and maintaining constructive relationship between service providers and business to transform needs into requirements that can be developed into solutions using appropriate software systems
Provide Database Architecture expertise and guidance in the use of database management systems
Identifying changes to the business environment and technology trends that could potentially impact the type, level or utilization of services provided
Ensuring that all changes are assessed for their impact on service levels, including SLAs, OLAs and underpinning contracts
Monitor all queries from business and managers and assist in effective resolution
Design and maintain various database environments on SQL server
Design and support of SQL Server data warehouse (EDW), SSRS reports, SSAS, SSIS packages
Monitor and manage Microsoft SQL Server and Oracle databases along with their respective high availability solution
Installations and configurations of Microsoft SQL Server and Oracle databases
Monitor and manage database backups, Database recovery
T-SQL and PL/SQL
Develop MS SQL and Power BI data models
Develop Tabular/Power BI models using DAX and similar rules
Develop Power BI reports, dashboards
Security administration, Capacity management
Problem investigations, Review, coordinate and test disaster recovery plans
Implement and recommend high availability solutions for critical environments
Adhere to ITIL principles
Provide an advisory role to SASOL IM by recommending technologies, hardware/software configurations
Ensuring compliance with license agreements.
IT Solutions Architect & MS SQL Server Consultant
Tourplan (Pty) Ltd
03.2017 - 06.2018
Govern cloud Platform in-line with Enterprise standards and principles
Support Group/Enterprise Cloud based project with expertise consultancy and operational provisioning of services and platform components in accordance with defined standards
Mange and co-ordinate efforts between Enterprise/Group Infrastructure, Networks, Security, BI, Data Analytics and Development teams regarding Cloud Platform requirements and services
Provisioning of and maintaining of Hosted servers for both internal use and for client access via RDWeb access
Webservices IIS
Maintaining of SQL Server, SQL Server Jobs and Databases
Extract, transform, clean and validate data through the use of databases, spreadsheets, and queries for purposes of implementing prescribed data models and visualizations
ETL SSRS SSAS SQL Scripting
Providing first & second line support to staff and clients
Client implementations, installations and upgrades
Manage technical support team and ensure tickets are done within SLA
Ensure all issues are expediently addressed, resolved, and documented with technician notes
Analyze monthly support reports results
Implement Strategy in improving desktop support services
Setup Maintain and Administer Backup Solutions, Antivirus Solutions
Liaison with business partners and vendors to resolve their IT related issues, problems and requests.
Information Systems Operations Lead
Condevsys, Centurion, Pretoria
10.2015 - 02.2017
Planning strategies and transitioning projects into operations
Maintain the operational integrity of the technologies and services provided
Provide promptly respond to support the needs of the business users
Ensure secure information systems that will serve to protect the business from data loss and breaches of integrity
Design and reflect business structure in IT Systems appropriately in order to optimize operating efficiency, flows of data and resource utilization within the structure
Mobilize technical and technology-based resources to solve business problems in a specified context
Perform cost effectively and efficiently in technology-based projects
Manage customer relations appropriately
Ensure day-to-day operations of technology infrastructure, including networks, servers, databases architecture and maintenance
Operate effectively within a change, release and configuration process
Utilize technology-based research tools and knowledge-base repositories
Identify and communicate business opportunities appropriately
Install, support and maintain end-user applications.
IS Applications and Infrastructure Specialist
Toshiba Africa (Pty) Ltd
10.2011 - 01.2015
Responsible to the General Manager
Providing company-wide direction in areas of Information Communication Technology (ICT) policy, information processing, systems and guidance to support the business through effective implementation of ICT interventions
Planning, coordinating, directing, and designing ICT-related activities of the organisation, as well as provide administrative support for daily operational activities of the Information Systems Department
Working closely with Senior Executives in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization
Managing the deployment, monitoring, maintenance, development of ERP and other systems within TOSHIBA
Solution of differences within applications and software modules
Documentation and training of programmed or changed functions and workflows according to actual rules (system administration, Microsoft SQL server database administration and customer orientation)
Service for all existing systems with the main field on interfaces
Definition of add-on's to standard applications
Analysis of defective functions and their solution respectively documentation and transmission to external organization programmer
Tests of changed standard applications
Database Management
Manage a complex production database environment
Disaster recovery, capacity planning, and Real Time monitoring, troubleshooting, and maintenance
Refractor existing objects to improve server performance
Read and Write complex TSQL queries view, triggers, and stored procedures
Support of interfaces between the systems
Definition of interfaces between standard applications and applications, developed by IS Division
Support and co-ordination of the development of interfaces to applications of other TOSHIBA areas
Preparation and service of interfaces, developed by IS Division
Analysis of defective functions, documentation and transmission to external organization programmer
Tests of changed interfaces
Development of data models according to BU-Requests, company's structure and standards of safety
Development (programming) of new applications or modification of existing applications using C# and VB.net and on demand tests in co-ordination with users
Preparation of system documentation and user manuals for all new or changed applications respectively organizational flows
Responsibility for training of users
Server maintenance, backup and disaster recovery
Providing technical advice and consultancy to Toshiba Africa management in Designing, implementing and deploying technical architecture infrastructure for Toshiba Africa’s hardware, software, networking, security and applications systems
Prepare the budget of all IT Requirements within the Group & Software Licensing
Provide guidelines and technical specifications for hardware and software to be acquired
Ensure high availability of all critical business facilities
These include e-mails, Project Management, Data and Hosting including web sites, networking services, telecommunications, authentication services, security, etc
Disaster Management including back-up and restoration of critical data and services
Implement IT risk and security mitigation processes.
Data and Information Systems Manager
Reditron (Pty) Ltd formerly Norbain SA (Pty) Ltd
02.2009 - 10.2011
Business Applications Support including Implementing, data loading, customizing, upgrading and supporting Sage line 500 ERP, Sage Paperless, Sage Business Intelligence
Responsible for all functions associated with the design, implementation and maintenance of SQL Server 2005 databases including security, back-up, and logging, reporting, recovery procedures, monitoring and tuning, triggers, views, stored procedures
To proactively monitor the database systems to ensure secure services with minimum downtime Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management
Define rules to evaluate data quality and creating test plans that work
Monitor quality of data flows against data quality standards
Developing feeds to Data Warehouse and Marts (Sage line 500 Business Intelligent) for reporting purposes
Build, deploy reporting cubes, including designing Sage BI reports
Ensure data can be provided to support OLAP reports and various reporting requirements
Review, analyze, and create detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs
Report writing using Sage business intelligence Sage report writer, Chrystal reports, Ms Access and Visual basic
Windows Sever 2003 system administration, including installing and configuring servers, application software, creating and maintaining user accounts, backing up and restoring files, monitoring and tuning performance, configuring a securing the system
Administration experience relating to mission critical network services (Authentication / Active Directory Services, E-Mail Services, File Services, Print Services, Terminal Services, Telecommunication Services, Storage Area Network Services, Back-Up Services, VM Services, WAN / LAN Services)
Active Directory experience as it relates to servers and governing its contents
Support network infrastructure including WAN, LAN, and wireless technologies.
Systems Administrator
Harvatel Wireless Networks
04.2003 - 06.2005
Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software
Investigate user problems, identify their source, determine possible solutions, test and implement solutions
Install, configure, and maintain personal computers, Novell networks, UNIX workstations, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems
Perform and/or oversee software and application development, installation, and upgrades
Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications
Anticipate communication and networking problems and implement preventive measures.
Education
BSc Honours in Information Systems -
Women’s University in Africa
06.2008
Certificate in Data-communication and Networking -
University of Zimbabwe (AVU)
01.2005
Technician Diploma in Telecommunications and Electronics Engineering (city and guilds) -
Tel-One centre for learning
02.2003
UCLES-GCE ‘A’ level -
Glen Norah 1 High
11.2000
UCLES-GCE ‘O’ level -
Glen Norah 1 High
11.1998
Skills
Relational Database Management Systems - SQL Server, Vertica and Oracle
SQL, T-SQL, SQL Plus scripting (stored procedures, views and triggers)
Business Intelligence, Data Mining, Data warehousing, (SSAS, SSRS, SSIS, ETL), Pentaho PDI, Power BI development
Data Warehousing
Business Intelligence Tools
SQL Programming
ETL Development
Business Intelligence Analysis
API Development
Project Management
Report Writing Skills
Trend Modeling
Data Governance
Database Management
Performance Metrics Analysis
Data Dashboard Design
Visualization Techniques
Data Quality Management
Data Modeling
Data Security
Requirements Gathering
Machine Learning
Operating Systems – Windows Server, UNIX, Solaris and Linux operating systems
Application Systems - Microsoft Dynamics NAV, Sage line 500/1000 and/ Other ERP’s
Networking LAN/WAN, Security Firewalls
Active Directory/DHCP/DNS/TCP/IP
Cloud Infrastructure Solutions
Webservices IIS, Remote Desktop web apps
Back-up, recovery and disaster recover planning
Ability to investigate complex issues, identify and implement solutions
Technical project management over enterprise solutions
Mr. Leigh Ingle, Managing Director, Tourplan (Pty) Ltd, Unit 35 Oaklane Office Park, Boksburg, 1459, +27 11 918 0031, Leigh.Ingle@sa.tourplan.com
Mr. Benny Lukhele, Service Delivery Manager, IOCO, +27 (81) 478 0327, benny.lukhele@ioco.tech, www.ioco.tech
Mr. Pierre Coetzer, General Manager, Condevsys, 297 Kildare ave, Centurion, 0157, +27 82 422 1285, pierre.coetzer@condevsys.co.za
Projects
EOH/Vodacom – Generator Management reporting data mart from multiple sources into Vertica DB using Pentaho PDI IM Mordenisation – SQL Azure Cloud PaaS database consolidation and Applications Cloud migrations. Sasol 2019-20 DevSecOps Batabase Automation, Digitaly Transform and drive agility in the database devops cycle (DB Maestro) Sasol 2019-20 Develop automated SQL server maintenance plans for Client Hosted Databases for all Tourplan SA Hosted Client Servers Oct 2017 Continuous, Design deploy manage Remote Desktop Webservices and ETL for hosted clients Tourplan Jan 2017 to date Condevsys – Excelohealth Design deploy Dental health SQL Server RDBMS DLV Engineers LAN WAN restructure and security vulnerability-management/patch-management March 2016. Metrotelworks SA. LAN cabling, Implementing Firewall internet access policies. Oct 2015. Toshiba Africa IT Enterprise Architecture October 2014 to Jan 2015 Microsoft Dynamics Nav Installation and Configuration Toshiba South Africa (Pty) Ltd October 2011 – 2012 Drafting of IT policy document (October 2009) Reditron (Pty) Ltd formerly Norbain SA (Pty) Ltd Implementing analysis, reporting services (Sage Business Intelligent) March 2010) Reditron (Pty) Ltd formerly Norbain SA (Pty) Ltd Design, install configure sage Business Intelligence using SSAS, SSIS, SSRS, ETL. Restructuring Sage Line 500 ERP Chart of Accounts from single company into an Internal Multi-company Currency Conversion (removing three zeros)-Aug 2008
Timeline
Senior Database & BI Developer
IOCO/Vodacom Contract
10.2020
Senior SQL Development Consultant
Dake
06.2020 - 09.2020
Senior Database Developer and Solutions Specialist
Sasol
11.2018 - 05.2020
Senior SQL Server Database and MIS Developer
TymeBank
07.2018
IT Solutions Architect & MS SQL Server Consultant
Tourplan (Pty) Ltd
03.2017 - 06.2018
Information Systems Operations Lead
Condevsys, Centurion, Pretoria
10.2015 - 02.2017
IS Applications and Infrastructure Specialist
Toshiba Africa (Pty) Ltd
10.2011 - 01.2015
Data and Information Systems Manager
Reditron (Pty) Ltd formerly Norbain SA (Pty) Ltd
02.2009 - 10.2011
Systems Administrator
Harvatel Wireless Networks
04.2003 - 06.2005
BSc Honours in Information Systems -
Women’s University in Africa
Certificate in Data-communication and Networking -
University of Zimbabwe (AVU)
Technician Diploma in Telecommunications and Electronics Engineering (city and guilds) -
Tel-One centre for learning
UCLES-GCE ‘A’ level -
Glen Norah 1 High
UCLES-GCE ‘O’ level -
Glen Norah 1 High
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