Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Enama Zakwe

Enama Zakwe

IT Analyst
Durban

Summary

IT Analyst

Enthusiastic IT Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.

Rational IT Analyst with 2 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

IT Administrator

ZaranTech
01.2022 - 11.2023
  • Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
  • Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
  • Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
  • Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
  • Monitored server performance using advanced diagnostic tools leading to proactive identification of potential bottlenecks before impacting operations negatively.
  • Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
  • Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
  • Achieved faster network connectivity by installing high-performance routers, switches, and access points.
  • Promoted a collaborative work environment by facilitating knowledge sharing sessions among the IT team members for continuous improvement initiatives.
  • Implemented virtualization technologies to optimize resource utilization across multiple servers for cost savings.

IT Intern

Rosebank College
01.2018 - 11.2021
  • Supported IT department in handling technology rollout and maintenance.
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
  • Delivered assistance and support for team-based IT projects.
  • Supported senior developers in implementing new technologies and refining existing systems.
  • Assisted IT team members by crafting project research material for implementation.
  • Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
  • Assisted in developing user-friendly interfaces for streamlined client experiences.
  • Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
  • Participated in code reviews, learning best practices from experienced team members while providing constructive feedback.
  • Optimized database performance through regular maintenance and data management tasks.

Education

National Diploma in Information Technology - Information Technology

Rosebank College
Durban, KZN
04.2001 -

Skills

Networks

IT support experience

Team collaboration abilities

Strong Communication Skills

HTML

CSS

Information Systems

Hardware installation competence

Interests

Blogging, Reading, Chess, Community Involvement and Travelling

Timeline

IT Administrator

ZaranTech
01.2022 - 11.2023

IT Intern

Rosebank College
01.2018 - 11.2021

National Diploma in Information Technology - Information Technology

Rosebank College
04.2001 -
Enama ZakweIT Analyst