EMY-RAY GROENER
.
601 SLINGER STREET HUMANSDORP ARCADIA,EC
Summary
Dynamic and customer-focused professional with extensive experience at Woolworths, excelling in cash handling and payment processing. Proven ability to enhance customer satisfaction through effective communication and personalized service. Skilled in time management and product recommendations, consistently fostering repeat business and maintaining a positive shopping environment.
Overview
2
2
years of professional experience
2
2
Languages
Work History
CASHIER
WOOLWORTHS
12.2025 - 01.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
PRODUCTION TECHNOLOGY LEARNERSHIP
WOODLANDS DAIRY
09.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
RETAIL ASSISTANT
RIP CURL LAST SEASON
02.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
BARLADY
FITCH & LEEDES BAR
10.2021 - 02.2022
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
BARISTA
TARTS AND ROSES
12.2017 - 12.2019
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
No Degree - Occupational Health And Safety MANAGEMENT
IQ ACADEMY
04.2001 -
No Degree - CORE WAITER TRAINING
INJONGO FET & SETA COLLEGE
Jeffreys Bay, South Africa 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
POS systems
Product restocking
Time management skills
Product recommendations
references
REFERENCES
FITCH AND LEEDES BAR-078 376 7848
RIPCURL LAST SEASON-042 293 3029
WOOLWORTHS JEFFREYSBAY-042 200 8900
TARTS AND ROSES-DISCONTINUED
WOODLANSDAIRY HR-042 492 0540
Timeline
CASHIER
WOOLWORTHS
12.2025 - 01.2026
PRODUCTION TECHNOLOGY LEARNERSHIP
WOODLANDS DAIRY
09.2023 - 02.2025
RETAIL ASSISTANT
RIP CURL LAST SEASON
02.2023 - 09.2023
BARLADY
FITCH & LEEDES BAR
10.2021 - 02.2022
BARISTA
TARTS AND ROSES
12.2017 - 12.2019
No Degree - Occupational Health And Safety MANAGEMENT
IQ ACADEMY
04.2001 -
No Degree - CORE WAITER TRAINING
INJONGO FET & SETA COLLEGE
04.2001 -