Summary
Overview
Work History
Education
Skills
Timeline
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Emmi-Lou Abrahams

Emmi-Lou Abrahams

Cape Town

Summary

Dynamic professional with a proven track record at Rheinmetall Laingsdale, enhancing production efficiency and customer satisfaction through expert machine operation and quality control. Skilled in time management and sales strategies, adept at fostering client relationships and streamlining processes. Achieved significant improvements in productivity and customer service excellence.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Sales Consultant

Zone Fitness
06.2023 - 07.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.

Bartender

Tavern N Ale
03.2022 - 05.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Control Viewer

Rheinmetall Laingsdale
03.2021 - 12.2022
  • Streamlined communication between departments by serving as a liaison between production teams and management regarding quality concerns.
  • Collaborated with cross-functional teams to identify areas for process improvement, leading to reduced waste and increased productivity.
  • Improved production efficiency by closely monitoring and refining assembly line procedures.
  • Implemented corrective actions in response to customer complaints, reducing return rates and increasing customer satisfaction.

Machine Operator

Rheinmetall Laingsdale
02.2018 - 12.2020
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

High School Diploma -

Zwaanswyk High School
Cape Town, South Africa
04.2001 -

Certificate - Tourism

False Bay College
Cape Town, South Africa
04.2001 -

Certificate - Occupational Health And Safety

UCT
Cape Town, South Africa
04.2001 -

Skills

Time management

Community networking

Customer liaison

Sales funnel management

Demonstrations

Sales strategies

Timeline

Sales Consultant

Zone Fitness
06.2023 - 07.2024

Bartender

Tavern N Ale
03.2022 - 05.2023

Control Viewer

Rheinmetall Laingsdale
03.2021 - 12.2022

Machine Operator

Rheinmetall Laingsdale
02.2018 - 12.2020

High School Diploma -

Zwaanswyk High School
04.2001 -

Certificate - Tourism

False Bay College
04.2001 -

Certificate - Occupational Health And Safety

UCT
04.2001 -
Emmi-Lou Abrahams