Summary
Overview
Work History
Education
Skills
Certification
Other
Software
Timeline
EMMANUEL MURUMBI

EMMANUEL MURUMBI

Germiston

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

22
22
years of professional experience
8
8
Certifications
1
1
Language

Work History

Supply Chain & Operations Manager

Jordan Valley
03.2022 - Current
  • Managing the supply chain and procurement end-to-end operations assisted by six sourcing agents/buyers.
  • Developed and improved SCM & CRM templates, thereby reducing the time it would take to complete either an RFI, tender or RFQ by 5 days.
  • Introduced semi-automatic sourcing and vendor evaluation that reduced human intervention and hence bias in vendor evaluation by 78%.
  • Led a team of buyers in sourcing various electrical, mechanical and engineering components, equipment and spares according to project at hand.
  • Introduced a vendor evaluation questionnaire that led to 70% increase in adjudication process and turn around.
  • Negotiated with major suppliers/vendors for trade and settlement discounts that saved the company over R40 million over the past 5 years.
  • Designed and executed a strategic plan to automate financial reporting processes, saving the team 350 hours quarterly and reducing human error by 15%.
  • Collaborated with IT to implement a Sage CRM solution for client management, leading to a 30% improvement in client satisfaction scores.
  • Managed a comprehensive data governance project that aligned with POPI requirements and minimising legal risks.
  • Revamped the company’s contract management procedures thereby increasing the company’s SLA with clients and increasing vendor performance by 20%.
  • Revitalized the firm's competitive intelligence capabilities by integrating machine learning models, which provided a 10% more accurate forecasting of market trends.
  • Introduced the use of blockchain and AI in tender/RFQ evaluation using relevant algorithms that are in line with BBB-EE, COIDA, Tax compliance and CIPC, reducing RFQ life span by 5 days.

Supply Chain Analyst

Jordan Valley
03.2016 - 02.2022
  • Analysed supply chain components, such as procurement, production, inventory management, logistics and distribution to identify areas for improvement and cost savings opportunities.
  • Developed and implemented supply chain strategies that increased efficiency by 10 %, reduce costs by 31% and improve customer satisfaction by 40%.
  • Monitored supply chain performance to identify trends, risks and opportunities for improvement.
  • Created reports, presentations and other documentation to communicate supply chain performance and improvement initiatives to management.
  • Collaborated with cross-functional teams to develop and implement process improvements.
  • Acted as a liaison between departments to ensure seamless communication and coordination of supply chain activities.
  • Assisted with the negotiation of contracts and service agreements with suppliers and logistics providers.
  • Stayed up-to-date with supply chain best practices, technologies and industry trends to maintain a competitive advantage.

Financial Analyst

Segametsi BVI Societe Anonyme
05.2017 - 12.2020
  • Gathered requirements, data and studied the group’s business processes before recommending Sage ERP for the hotel, low-cost housing, optical fibre cable manufacturing and mining exploration businesses.
  • Blueprinted the finance module, end to end and got the data ready for configuration.
  • Configured all master data in all modules of Finance, SCM, CRM, WH, HCM and Reporting.
  • Orchestrated system customisation of the hotel booking system integration with Sage ERP.
  • Led successfully the acquisition of Ponta Mamoli Resort, led the deal negotiations.
  • Guided the new expansion construction of 32 five-star units, managing the budget of R100M.
  • Assisted with external audit and drafting of annual financial reports.
  • Carried all bookkeeping, financial and accounting duties amongst which included tax returns submission; data capturing; bank reconciliations; and monthly reporting.

Compliance Officer

National Social Security Authority (NSSA)
04.2005 - 04.2017
  • Conducted regular and comprehensive audits to assess the effectiveness of employers’ internal controls, financial records, and compliance with the NSSA laws, WCIF regulations and the National Labour policies and procedures.
  • Examined financial and operational data of employers, including detailed testing of transactions and processes, boosted the region’s compliance rate to 98%.
  • Identified compliance issues, assess risks, and recommended solutions to rectify the anomalies.
  • Prepared compliance reports on audit findings and make recommendations for the management to enhance the company’s policies and procedures, increased the region’s collection by 25% to $55M.
  • Determined any non-compliance monies, penalties and interests owing to NSSA funds.
  • Provided support and guidance to Debt Management and Operational teams on issues of compliance.
  • Kept updated on new laws and regulations that may affect the company’s operations and its internal policies.
  • Collaborated with different teams to ensure any changes in regulations are implemented effectively.
  • Developed and implemented effective garnishee arrangements with banks for collection of NSSA funds owed.
  • Trained new staff and graduates about regulatory changes and the impact on NSSA programmes.
  • Represented and defended NSSA in courts of law where employers would have litigated, achieving 100% court cases.

Senior ERP Functional Consultant - Finance

EOH
03.2013 - 02.2016
  • Resolved Info LN ERP & Baan 5 finance support tickets for various clients through the service desk allocations. Finance modules of note were GL, EAM, AP, AR & Reporting.
  • Exceeded the number of calls of 10 per day to 18 calls per day.
  • Analysed various business processes of several companies to understand their operations and developed strategy on how to resolve support cases at hand.
  • Assisted several managers with monthly cockpit closures to financial reporting.
  • Led a team of logistics and finance consultants for Swaziland, Kenya, UK and South African end-to-end projects from blueprinting, user requirements gathering, system configuration, customisation, user and super user trainings and post project support.
  • Designed and implemented customised Info LN ERP software solutions to meet businesses’ needs.
  • Conducted training sessions for super users & users to make sure they understand how to use the Info LN ERP system, after every customisation of green project.
  • Continuously monitored and maintained the Info LN ERP system to ensure its optimal performance.
  • Tested the Info LN ERP system to find and fix bugs or other issues.
  • Provided technical support and troubleshooting assistance to ERP system users.
  • Worked with software developers and other IT professionals to update and upgrade the ERP system.
  • Documented all aspects of the Info LN ERP system implementation process for future reference using BPM software.
  • Kept up-to-date with the latest Info LN ERP technology trends and advancements.
  • Making recommendations for future upgrades or changes to the Info LN ERP system based on business needs and technology trends.

Loans Credit Analyst (Individual)

FBC Bank Corporation
07.2003 - 03.2005
  • Received, entered, updated, and retrieved information for credit applications, and reviews credit applications when needed, with a credit authority of USD$1M.
  • Analysed financial data, statements, and trends, and sets new customer credit limits on the basis of findings.
  • Visited credit applicants where possible to verify addresses, places of work and ownership of buildings like houses.
  • Achieved a rate of 50 credit applications per month, and increased by 12% in a year.
  • Recommended credit limits following the bank’s credit & risk policies.
  • Conducted credit reviews of existing customers, so as to minimise risk of non-payment, leading to reduction by 16%.
  • Responsible for maintaining customer files with financial statements and bank reference information.
  • Actively monitored risk trends on behalf of management and sales personnel.
  • Drew up loan packages for new and restructured loans and built an Excel model for easy of analysis.
  • Built up an Excel model to perform cash flow analysis of individuals to designate the degree of risk associated with extending credit for a customer.
  • Ensured that all approved loan applications are in conformity with the bank’s lending criteria, achieved 100% compliance.
  • Provided assistance with the bank and clients audit where applicable.
  • Reviewed deals and fields questions from junior credit analysts.
  • Utilised data from analysis of client record to recommend payment plans.
  • Conferred with credit associations like Dun & Bradstreet and references to exchange credit information on clients.
  • Applied financial ratios through Excel and Flexcube system programs to evaluate the client’s financial status.
  • Completed loan applications, credit analysis, and loan request summaries to loan committees for their approval.
  • Provided support to sales and marketing as well as supply chain departments, in managing financial orders with the goal of controlling credit exposure, making timely payments, and reducing customer disputes.
  • Provided support in monitoring loan disbursements to ensure compliance with bank regulations and procedures.

Education

Doctorate in Business Management - BLOCKCHAIN AND REGULATORY COMPLIANCE IN THE PROCUREMENT PROCESSES

Regenesys Business School
completed, still to clear fees and get certificate

Master of Commerce - An Exploratory Study into the Adoption of 4th Industrial Revolution Technology

MANCOSA

Master of Business Administration - 4IR Impact on employee’s morale

MANCOSA
course work in subject that include Operations Management; Financial Management; Managerial Economics; Human Capital Management; Quantitative Methods & Information Systems Management

Post Graduate Diploma in Business Management - undefined

MANCOSA
course work in subjects that include Accounting & Financial Management, Project Management, Strategic Management, and Organisational Behaviour

Diploma in Business Analysis - undefined

Faculty Training Institute
coursework in subject that include Business Case Presentation, Client Requirements Analysis and Gathering, Blue Printing, Project Management, SDLC and Systems Modelling

Diploma in Credit Management - undefined

Institute of Credit Management
coursework in subjects that include Financial Accounting I & II, Credit Law, Credit Management I, II & III, Management Finance, Business Communication and IT

BBS Honours Degree in Finance & Banking - undefined

University of Zimbabwe
coursework in subjects that include Financial Accounting, Corporate Finance, Treasury Management and more. It also included a one-year internship/attachment at a commercial bank

Skills

RFQ & Tender Compilation

Certification

Professional Scrum Master I (PSM I)

Other

Professional Scrum Master I (PSM I), Advanced Risk and Portfolio Management (ARPM) Bootcamp, Financial Modelling & Valuation Analyst (FMVA), FBC Bank Employee of the Month, August, 2004

Software

SAP

Info ERP LN

Sage Accounting

MicroBanker

FlexiCube

Timeline

Supply Chain & Operations Manager - Jordan Valley
03.2022 - Current
Financial Analyst - Segametsi BVI Societe Anonyme
05.2017 - 12.2020
Supply Chain Analyst - Jordan Valley
03.2016 - 02.2022
Senior ERP Functional Consultant - Finance - EOH
03.2013 - 02.2016
Compliance Officer - National Social Security Authority (NSSA)
04.2005 - 04.2017
Loans Credit Analyst (Individual) - FBC Bank Corporation
07.2003 - 03.2005
MANCOSA - Master of Commerce, An Exploratory Study into the Adoption of 4th Industrial Revolution Technology
MANCOSA - Master of Business Administration, 4IR Impact on employee’s morale
MANCOSA - Post Graduate Diploma in Business Management,
Faculty Training Institute - Diploma in Business Analysis,
Institute of Credit Management - Diploma in Credit Management,
University of Zimbabwe - BBS Honours Degree in Finance & Banking,
Regenesys Business School - Doctorate in Business Management, BLOCKCHAIN AND REGULATORY COMPLIANCE IN THE PROCUREMENT PROCESSES

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EMMANUEL MURUMBI