SAP
EMMANUEL MURUMBI
Germiston
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
22
22
years of professional experience
8
8
Certifications
1
1
Language
Work History
Supply Chain & Operations Manager
Jordan Valley
03.2022 - Current
- Managing the supply chain and procurement end-to-end operations assisted by six sourcing agents/buyers.
- Developed and improved SCM & CRM templates, thereby reducing the time it would take to complete either an RFI, tender or RFQ by 5 days.
- Introduced semi-automatic sourcing and vendor evaluation that reduced human intervention and hence bias in vendor evaluation by 78%.
- Led a team of buyers in sourcing various electrical, mechanical and engineering components, equipment and spares according to project at hand.
- Introduced a vendor evaluation questionnaire that led to 70% increase in adjudication process and turn around.
- Negotiated with major suppliers/vendors for trade and settlement discounts that saved the company over R40 million over the past 5 years.
- Designed and executed a strategic plan to automate financial reporting processes, saving the team 350 hours quarterly and reducing human error by 15%.
- Collaborated with IT to implement a Sage CRM solution for client management, leading to a 30% improvement in client satisfaction scores.
- Managed a comprehensive data governance project that aligned with POPI requirements and minimising legal risks.
- Revamped the company’s contract management procedures thereby increasing the company’s SLA with clients and increasing vendor performance by 20%.
- Revitalized the firm's competitive intelligence capabilities by integrating machine learning models, which provided a 10% more accurate forecasting of market trends.
- Introduced the use of blockchain and AI in tender/RFQ evaluation using relevant algorithms that are in line with BBB-EE, COIDA, Tax compliance and CIPC, reducing RFQ life span by 5 days.
Supply Chain Analyst
Jordan Valley
03.2016 - 02.2022
- Analysed supply chain components, such as procurement, production, inventory management, logistics and distribution to identify areas for improvement and cost savings opportunities.
- Developed and implemented supply chain strategies that increased efficiency by 10 %, reduce costs by 31% and improve customer satisfaction by 40%.
- Monitored supply chain performance to identify trends, risks and opportunities for improvement.
- Created reports, presentations and other documentation to communicate supply chain performance and improvement initiatives to management.
- Collaborated with cross-functional teams to develop and implement process improvements.
- Acted as a liaison between departments to ensure seamless communication and coordination of supply chain activities.
- Assisted with the negotiation of contracts and service agreements with suppliers and logistics providers.
- Stayed up-to-date with supply chain best practices, technologies and industry trends to maintain a competitive advantage.
Financial Analyst
Segametsi BVI Societe Anonyme
05.2017 - 12.2020
- Gathered requirements, data and studied the group’s business processes before recommending Sage ERP for the hotel, low-cost housing, optical fibre cable manufacturing and mining exploration businesses.
- Blueprinted the finance module, end to end and got the data ready for configuration.
- Configured all master data in all modules of Finance, SCM, CRM, WH, HCM and Reporting.
- Orchestrated system customisation of the hotel booking system integration with Sage ERP.
- Led successfully the acquisition of Ponta Mamoli Resort, led the deal negotiations.
- Guided the new expansion construction of 32 five-star units, managing the budget of R100M.
- Assisted with external audit and drafting of annual financial reports.
- Carried all bookkeeping, financial and accounting duties amongst which included tax returns submission; data capturing; bank reconciliations; and monthly reporting.
Compliance Officer
National Social Security Authority (NSSA)
04.2005 - 04.2017
- Conducted regular and comprehensive audits to assess the effectiveness of employers’ internal controls, financial records, and compliance with the NSSA laws, WCIF regulations and the National Labour policies and procedures.
- Examined financial and operational data of employers, including detailed testing of transactions and processes, boosted the region’s compliance rate to 98%.
- Identified compliance issues, assess risks, and recommended solutions to rectify the anomalies.
- Prepared compliance reports on audit findings and make recommendations for the management to enhance the company’s policies and procedures, increased the region’s collection by 25% to $55M.
- Determined any non-compliance monies, penalties and interests owing to NSSA funds.
- Provided support and guidance to Debt Management and Operational teams on issues of compliance.
- Kept updated on new laws and regulations that may affect the company’s operations and its internal policies.
- Collaborated with different teams to ensure any changes in regulations are implemented effectively.
- Developed and implemented effective garnishee arrangements with banks for collection of NSSA funds owed.
- Trained new staff and graduates about regulatory changes and the impact on NSSA programmes.
- Represented and defended NSSA in courts of law where employers would have litigated, achieving 100% court cases.
Senior ERP Functional Consultant - Finance
EOH
03.2013 - 02.2016
- Resolved Info LN ERP & Baan 5 finance support tickets for various clients through the service desk allocations. Finance modules of note were GL, EAM, AP, AR & Reporting.
- Exceeded the number of calls of 10 per day to 18 calls per day.
- Analysed various business processes of several companies to understand their operations and developed strategy on how to resolve support cases at hand.
- Assisted several managers with monthly cockpit closures to financial reporting.
- Led a team of logistics and finance consultants for Swaziland, Kenya, UK and South African end-to-end projects from blueprinting, user requirements gathering, system configuration, customisation, user and super user trainings and post project support.
- Designed and implemented customised Info LN ERP software solutions to meet businesses’ needs.
- Conducted training sessions for super users & users to make sure they understand how to use the Info LN ERP system, after every customisation of green project.
- Continuously monitored and maintained the Info LN ERP system to ensure its optimal performance.
- Tested the Info LN ERP system to find and fix bugs or other issues.
- Provided technical support and troubleshooting assistance to ERP system users.
- Worked with software developers and other IT professionals to update and upgrade the ERP system.
- Documented all aspects of the Info LN ERP system implementation process for future reference using BPM software.
- Kept up-to-date with the latest Info LN ERP technology trends and advancements.
- Making recommendations for future upgrades or changes to the Info LN ERP system based on business needs and technology trends.
Loans Credit Analyst (Individual)
FBC Bank Corporation
07.2003 - 03.2005
- Received, entered, updated, and retrieved information for credit applications, and reviews credit applications when needed, with a credit authority of USD$1M.
- Analysed financial data, statements, and trends, and sets new customer credit limits on the basis of findings.
- Visited credit applicants where possible to verify addresses, places of work and ownership of buildings like houses.
- Achieved a rate of 50 credit applications per month, and increased by 12% in a year.
- Recommended credit limits following the bank’s credit & risk policies.
- Conducted credit reviews of existing customers, so as to minimise risk of non-payment, leading to reduction by 16%.
- Responsible for maintaining customer files with financial statements and bank reference information.
- Actively monitored risk trends on behalf of management and sales personnel.
- Drew up loan packages for new and restructured loans and built an Excel model for easy of analysis.
- Built up an Excel model to perform cash flow analysis of individuals to designate the degree of risk associated with extending credit for a customer.
- Ensured that all approved loan applications are in conformity with the bank’s lending criteria, achieved 100% compliance.
- Provided assistance with the bank and clients audit where applicable.
- Reviewed deals and fields questions from junior credit analysts.
- Utilised data from analysis of client record to recommend payment plans.
- Conferred with credit associations like Dun & Bradstreet and references to exchange credit information on clients.
- Applied financial ratios through Excel and Flexcube system programs to evaluate the client’s financial status.
- Completed loan applications, credit analysis, and loan request summaries to loan committees for their approval.
- Provided support to sales and marketing as well as supply chain departments, in managing financial orders with the goal of controlling credit exposure, making timely payments, and reducing customer disputes.
- Provided support in monitoring loan disbursements to ensure compliance with bank regulations and procedures.
Education
Doctorate in Business Management - BLOCKCHAIN AND REGULATORY COMPLIANCE IN THE PROCUREMENT PROCESSES
completed, still to clear fees and get certificate
Master of Commerce - An Exploratory Study into the Adoption of 4th Industrial Revolution Technology
Master of Business Administration - 4IR Impact on employee’s morale
course work in subject that include Operations Management; Financial Management; Managerial Economics; Human Capital Management; Quantitative Methods & Information Systems Management
Post Graduate Diploma in Business Management - undefined
course work in subjects that include Accounting & Financial Management, Project Management, Strategic Management, and Organisational Behaviour
Diploma in Business Analysis - undefined
coursework in subject that include Business Case Presentation, Client Requirements Analysis and Gathering, Blue Printing, Project Management, SDLC and Systems Modelling
Diploma in Credit Management - undefined
coursework in subjects that include Financial Accounting I & II, Credit Law, Credit Management I, II & III, Management Finance, Business Communication and IT
BBS Honours Degree in Finance & Banking - undefined
coursework in subjects that include Financial Accounting, Corporate Finance, Treasury Management and more. It also included a one-year internship/attachment at a commercial bank
Skills
RFQ & Tender Compilation
High supervision and adorable communication skills
SAP SCM
Supplier/Vendor risk analysis and evaluation
High vendor negotiation acumen
Costing saving from strategic SCM skills
Tender and RFQ drafting and finalising
SCM Life cycle – advanced working knowledge
Project Management
Agile frameworks
Scrum project management
Operations management
Problem-solving
Customer service
Performance monitoring
Process improvement
Staff management
Organizational management
Certification
Professional Scrum Master I (PSM I)
Other
Professional Scrum Master I (PSM I), Advanced Risk and Portfolio Management (ARPM) Bootcamp, Financial Modelling & Valuation Analyst (FMVA), FBC Bank Employee of the Month, August, 2004
Software
Info ERP LN
Sage Accounting
MicroBanker
FlexiCube
Timeline
Supply Chain & Operations Manager - Jordan Valley
03.2022 - Current
Financial Analyst - Segametsi BVI Societe Anonyme
05.2017 - 12.2020
Supply Chain Analyst - Jordan Valley
03.2016 - 02.2022
Senior ERP Functional Consultant - Finance - EOH
03.2013 - 02.2016
Compliance Officer - National Social Security Authority (NSSA)
04.2005 - 04.2017
Loans Credit Analyst (Individual) - FBC Bank Corporation
07.2003 - 03.2005
MANCOSA - Master of Commerce, An Exploratory Study into the Adoption of 4th Industrial Revolution Technology
MANCOSA - Master of Business Administration, 4IR Impact on employee’s morale
MANCOSA - Post Graduate Diploma in Business Management,
Faculty Training Institute - Diploma in Business Analysis,
Institute of Credit Management - Diploma in Credit Management,
University of Zimbabwe - BBS Honours Degree in Finance & Banking,
Regenesys Business School - Doctorate in Business Management, BLOCKCHAIN AND REGULATORY COMPLIANCE IN THE PROCUREMENT PROCESSES