Summary
Overview
Work History
Education
Skills
Certification
Interests
Hairdressing and Cooking
Timeline
Generic
Emmah Mkhabela

Emmah Mkhabela

QA Assurance
Germiston

Summary

Results-driven Quality Assurance Supervisor with over 8 years of experience in driving process improvements, ensuring quality standards, and leading high-performing teams. Proven track record of collaborating with stakeholders, managing projects, and delivering results-driven solutions. Strategic expertise in conducting quality meter installation and meter reading. Extensive experience in water meter management, quality assurance metrics, and a proven history of providing developers with meaningful insights into functionality. Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations, and gathering data to identify defects. Industrious Quality Assurance Supervisor with superior analytical and diagnostic skills. Highly competent in assessing technical specifications and testing data to improve product performance. Offering years of experience and proven expertise in the field.

Overview

13
13
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Quality Assurance Supervisor

Infraconsult Engineering
01.2021 - Current
  • Lead a team of 5 QA Coordinators to achieve 100% accuracy in data processing and customer service
  • Collaborate with local municipality COE's and contractors to ensure effective service delivery
  • Develop and implement process improvements to increase efficiency and reduce errors
  • Manage projects, prioritize tasks, and meet deadlines in a fast-paced environment

Quality Assurance Supervisor

Tsekema Consulting Engineering
09.2015 - 12.2020
  • Supervised a team of 7 QA Coordinators, providing guidance and support to ensure quality standards
  • Coordinated with local municipality COE's and contractors to deliver services to the local community
  • Analysed data, identified trends, and implemented process improvements to increase efficiency
  • Ensured compliance with company policies, procedures, and industry regulations

QA Coordinator and Data Processor

Tsekema Consulting Engineering
04.2014 - 08.2015
  • Developed and implemented program alignment activities to support service delivery
  • Coordinated data capture, tracking, and monitoring activities to ensure data accuracy
  • Provided customer service, responding to queries and resolving issues

Office Administrator & Customer Service Officer

Tsekema Consulting Engineering
03.2012 - 03.2014
  • Provided administrative support, ensuring seamless operations and effective communication
  • Coordinated records management, data entry, and reporting
  • Delivered exceptional customer service, resolving queries and issues

Education

Six Sigma Green Belt -

Coursera
02.2024 - 10.2024

Project Certificate in Business Analysis and Process Management - undefined

Coursera

Project Certificate in Introduction to Microsoft Excel - undefined

Coursera

Diploma in Office Computing - undefined

Arise Business College
03.2010 - 12.2010

Senior Certificate/Grade 12 - undefined

Mjokwane Senior Secondary School
01.2002 - 12.2007

Skills

Quality Assurance and Control

Certification

Six Sigma Green Belt

Interests

Entrepreneurship

Hairdressing and Cooking

During my spare time, I enjoy hosting people so i can cook for them, and i find comfort in dressing people's hair.

Timeline

Six Sigma Green Belt -

Coursera
02.2024 - 10.2024

Quality Assurance Supervisor

Infraconsult Engineering
01.2021 - Current

Quality Assurance Supervisor

Tsekema Consulting Engineering
09.2015 - 12.2020

QA Coordinator and Data Processor

Tsekema Consulting Engineering
04.2014 - 08.2015

Office Administrator & Customer Service Officer

Tsekema Consulting Engineering
03.2012 - 03.2014

Diploma in Office Computing - undefined

Arise Business College
03.2010 - 12.2010

Senior Certificate/Grade 12 - undefined

Mjokwane Senior Secondary School
01.2002 - 12.2007

Project Certificate in Business Analysis and Process Management - undefined

Coursera

Project Certificate in Introduction to Microsoft Excel - undefined

Coursera
Emmah MkhabelaQA Assurance