SAP
Emma van Schalkwyk
Pharmacist
Pretoria
Summary
Dynamic and results-driven pharmacist with extensive experience as a hospital and retail pharmacist. Proven expertise in pharmacy inventory management and software mastery, enhancing operational efficiency. Adept at fostering patient relationships and delivering exceptional care, while ensuring compliance with regulations. Committed to continuous improvement and professional development in pharmaceutical services.
Overview
23
23
years of professional experience
Work History
Pharmacist
Locum
08.2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Pharmacy Manager
Lenmed Royal Hospital & Heart Centre
11.2018 - 07.2023
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Trained pharmacy assistants and newly hired pharmacy personnel.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
Pharmacist
Mediclinic
04.2017 - 06.2018
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Responsible Pharmacist
Medirite Pharmacy
09.2009 - 03.2017
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.
- Led team of pharmacy technicians, fostering environment of learning and excellence in customer service.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
- Managed drug and supply inventories.
- Counseled patients regarding proper intake of medications.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
Pharmacist
Roodia Pharmacy
03.2006 - 07.2008
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems. (Poswin & Recwin)
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Managed drug and supply inventories.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
Pharmacist Technician
Royal Brompton Hospital
03.2004 - 02.2006
- Supported pharmacists with medication compounding procedures, ensuring precise measurements and adherence to established protocols.
- Collaborated with pharmacists to ensure accurate medication dispensing for optimal patient outcomes.
- Ensured compliance with state regulations governing drug disposal procedures to maintain appropriate safety measures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Community Pharmacist
Sabie Hospital
01.2003 - 12.2003
- Dispensing and patient counselling
- Stock orders
- Prepare ward stock
- Prepare clinic stock
Pharmacist Intern
Sunray Chemist
01.2002 - 12.2002
- Dispense prescriptions
- Patient counselling
- Medical aid reconciliation
Education
Bachelor of Science - Pharmacy
NWU
Potchefstroom, South Africa 04.2001 -
Project Management
UCT
Online 04.2001 -
Skills
Pharmacy inventory and recordkeeping
Pharmacy software mastery
- SAP
- UNISOLVE
- PROPHARM
- AS400
Affiliations
SAPC - P20043
Software
Propharm
Unisolve
AS400
Timeline
Pharmacist
Locum
08.2023 - Current
Pharmacy Manager
Lenmed Royal Hospital & Heart Centre
11.2018 - 07.2023
Pharmacist
Mediclinic
04.2017 - 06.2018
Responsible Pharmacist
Medirite Pharmacy
09.2009 - 03.2017
Pharmacist
Roodia Pharmacy
03.2006 - 07.2008
Pharmacist Technician
Royal Brompton Hospital
03.2004 - 02.2006
Community Pharmacist
Sabie Hospital
01.2003 - 12.2003
Pharmacist Intern
Sunray Chemist
01.2002 - 12.2002
Bachelor of Science - Pharmacy
NWU
04.2001 -
Project Management
UCT
04.2001 -
Similar Profiles
Shila WahabShila Wahab
Phlebotomist at LocumPhlebotomist at Locum
Joanet Janse Van VuurenJoanet Janse Van Vuuren
Pharmacist at LocumPharmacist at Locum
Samukelisiwe MbathaSamukelisiwe Mbatha
Occupational Health Nurse at LocumOccupational Health Nurse at Locum
Prince LesabanePrince Lesabane
Senior Graphic Designer at Vodacom 4USenior Graphic Designer at Vodacom 4U
Ivan WiehahnIvan Wiehahn
System Administrator at AerosudSystem Administrator at Aerosud