Emma Peltz

They design and develop trailblazing technology for some of the world's biggest suppliers in the online gaming world

• Responsibilities: perform software asset administration activities required for receipt, tracking, disposition, and retirement of all software assets for the duration of their lifecycle; this includes but is not limited to maintaining records and databases containing licenses, warranties, and service agreement for software technology assets
• Software Licensing Efficiencies Create and maintain a forecast of software renewals to create awareness of software contracts that need to be reviewed
• Monitor all pool licenses to pro-actively identify software licenses due for renewal
• Purchase additional licenses with to ensure availability of software for users
• Planning and Direction Estimates the effort required for own work on software asset management projects with support from senior team members to enable accurate project planning
• Knowledge, Practice and continuous Improvement Perform general administrative duties to keep documented knowledge and information updated and support the effective and efficient delivery of services to stakeholders
• Updates SAM records to ensure these are accurate and remain relevant
• Stakeholder Management Receive and process user requests to ensure allocation of software license within company policy and agreed thresholds
• Follow up with team members and internal and external stakeholders on license and service requests and escalate any risks or delays to deliver SAM services in an efficient manner to stakeholders
• Continuous Improvement Ability to continuously look at current processes and find ways to improve - both efficiency and effectiveness
• Able to be a change manager in the team and drive process change
• Keeping up to date with the constant change in software
• Customer Service Good customer service typically means providing timely, attentive, consistent service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business
• Maintaining clear communication skills when interacting with all users
• End User Training Learning about software that users are requesting, looking for other training that is more effective and compliant, Organizing virtual training on new software and old software
• There are always new tips and tricks
• Casual Training and Feedback New recruits are overwhelmed when starting in a new company and users who have been in the company for years are stuck in habits
• I hold casual, face to face (cupcakes and coffee sessions) No question is stupid this is a relaxed chat about how we as a department can improve and receiving important feedback.

• Legal and professional publisher and total solutions provider
• Responsibilities: Efficient planning, briefing, monitoring and reporting on campaigns within budget and to deadline
• Working alongside Manager to agree on timelines for each campaign (DM, Email, Telesales and Web)
• Producing a best practice proposal for each campaign
• Forecasting targets
• Testing new ideas
• Target market analysis and list selection
• Liaising with editorial, new business development, customer services, data services and design
• Briefing telesales with accurate information and guiding them on how to market a product
• Tracking all spend
• Providing a detailed analysis and reporting of each campaign result
• Ability to prioritise own workload to meet deadlines
• Managing multiple campaigns, plans and projects simultaneously
• Prepares annual marketing spend budget in conjunction with management and manages effective utilization of that spend in the operating period
• Manages the budget and RF process for Research Solutions
• Keeping up to date on Social media is a must to reach the right target market in the right manner.

• Responsibilities: Marketing planning, process and production
• Planning campaigns - selecting data, designing creative's, analyzing results
• Liaising with content acquisition, customer services and data services
• Briefing telesales
• Managing multiple campaigns, plans and projects simultaneously.

• Responsibilities: Marketing planning, process and production
• Internal brand management
• Seminar and conference coordination
• General administration
• Manage multiple campaigns, plans, projects simultaneously.
• Tracked marketing efforts to monitor results in real-time
• Analyzed data to uncover insights and identify key opportunities to inform strategic decisions
• Collaborated with cross-functional teams to develop and implement market research strategies
• Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers