EMILY ORFFER

• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Provided quality office support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Produced high-quality communications for internal and external use.
• Maintained filing system and organized customer documents for easy retrieval of information.

• Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
• Prepared and implemented lesson plans covering required course topics.
• Led interesting and diverse group activities to engage students in course material.
• Planned dynamic lessons to increase student comprehension of books and literary concepts.
• Attended department meetings to develop and update course curricula.

• Assisted in the daily care and supervision of children in a nurturing and responsible manner
• Engaged in interactive and educational activities with the children to promote their development and well-being
• Assisted with homework and provided academic support to enhance the children's learning experience
• Organized and participated in recreational activities, such as outings, playdates, and creative projects
• Adapted to the family's routines and schedules, demonstrating flexibility and reliability in fulfilling duties
• Fostered a positive and nurturing environment, promoting the children's emotional well-being and social development.

• Assisted in managing the company's calendar, scheduling appointments, and events efficiently
• Handled correspondence, including emails, phone calls, and inquiries, promptly and professionally
• Assisted in client management, maintaining accurate records, and coordinating client appointments and consultations
• Managed inventory and supplies, ensuring adequate stock levels
• Provided support in organizing and coordinating events, workshops, and training sessions
• Utilized professional techniques and tools to achieve consistent and high-quality lash lift results
• Managed client appointments and scheduling, ensuring efficient and timely service delivery

• Handled correspondence, including emails, phone calls, and inquiries, promptly and professionally
• Handled general office tasks, such as ordering supplies, managing office equipment, and coordinating maintenance
• Demonstrated professionalism, discretion, and confidentiality in handling sensitive information and situations.

Highest Grade Passed: Grade 12

Activities: Dancing, Soccer, Tennis, Athletics, Keyboard, English First Language, Afrikaans Second Language, Math Literacy, Visual Art, Consumer Studies, Geography, Life Orientation

Modules Completed:

1. Make over Design

2. Fashion Make-up Design

3. Special Effects Design