Emily Kolofeni
Caregiver
Kwekwe
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Caregiver
Makoni Old People's Home
Rusape
01.2024 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management and managed approximately 30 incoming calls and emails per day from customers
Nurse Assistant
Topomasi Clinic
Kwekwe
01.2020 - 11.2023
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Promoted a culture of safety within the healthcare facility by promptly reporting any concerns or hazards observed during daily duties.
- Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Followed directions of licensed nurses to administer medications and treatments.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Supported needs of 10+ residents under long-term care.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cleaner
Island Hotel
Harare
01.2016 - 12.2017
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Provided assistance to other staff members with cleaning of difficult areas.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
High-school diploma -
Rutendo Highschool
Zimbabwe 01.2011 - 11.2015
Nurse Auxiliary - Health Aide
Sinciiti Holistic Care Agency
Kwekwe 01.2018 - 04.2019
Online Basic computer course - Computer Literacy
Educourse
South Africa 03.2024 - 04.2024
Online Caregiver certificate - Health Aide
Educourse
South Africa 02.2024 - 04.2024
Skills
Elderly Care
Patient Care
Meal Preparation
Personal Hygiene Assistance
Verbal and written communication skills
First aid and safety
Emotional Support
Daily living assistance
Care Plan Adherence
ADL Assistance
Problem-Solving
Medication Administration
Housekeeping tasks
Documentation
References
- Sister S Madamombe, Topomasi clinic, Nurse Auxiliary / Nurse Aide / Nurse Assistant, +263778795871
- Mr Mbizvo, Rutendo highschool, Headmaster, 05568305, 05563107
- Makoni Old People's Home, Caregiver, +263772691274
Timeline
Online Basic computer course - Computer Literacy
Educourse
03.2024 - 04.2024
Online Caregiver certificate - Health Aide
Educourse
02.2024 - 04.2024
Caregiver
Makoni Old People's Home
01.2024 - 08.2024
Nurse Assistant
Topomasi Clinic
01.2020 - 11.2023
Nurse Auxiliary - Health Aide
Sinciiti Holistic Care Agency
01.2018 - 04.2019
Cleaner
Island Hotel
01.2016 - 12.2017
High-school diploma -
Rutendo Highschool
01.2011 - 11.2015
Languages
English
Upper intermediate (B2)