Emily Adams
Cape Town
Summary
Proactive and meticulous professional with a strong track record of managing multiple tasks while fostering team success. Eager to contribute to company objectives with exceptional customer engagement and problem-solving skills. Committed to excellence and ready to enhance team dynamics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Iron steak and Bar
Cape Town
10.2023 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Trained new employees to perform duties.
- Informed customers of daily specials and signature menu items.
Hockey coach / umpire
PSI
Cape Town
01.2023 - 01.2024
- Evaluated player's performance and provided feedback on areas of improvement.
- Maintained accurate records of team statistics throughout the season.
- Instructed players on proper technique, positioning, and strategy during drills.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed exercise regimens targeting individual athlete needs.
- Analyzed opponents' strengths and weaknesses to create successful game plans.
Retail Sales Associate
Tayla sportswear
Cape Town
12.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Helped customers complete purchases and locate items
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Managed cash register after end of shift to balance and record accurate transactions
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Education
Bachelor of Arts - Sports and recreational exercise science
University of The Western Cape
Cape TownSkills
- Organization
- Physical stamina
- Problem-Solving
- Customer service
- Time management
- Team work
- Memory retention
- Point of sale (POS) system operations
References
- Sania Bux, Iron Steak and Bar, +27 83 533 5332
- AB Groener, Tayla Sportswear, +27 78 566 8924
Extracurricular Activities
Hockey coach, Sportways, Cape Town, Cape Town, South Africa, 7460, 01/01/22, 01/31/24 Hockey coach / umpire, PSI, Cape Town, Cape Town, South Africa, 7460, 01/01/23, 01/31/24
Affiliations
- field hockey
- gymming
- reading
Certification
- drivers license : code 8
Languages
English
First Language
Afrikaans
Upper Intermediate (B2)
B2
Timeline
Waitress
Iron steak and Bar
10.2023 - Current
Hockey coach / umpire
PSI
01.2023 - 01.2024
Retail Sales Associate
Tayla sportswear
12.2022 - 04.2023
Bachelor of Arts - Sports and recreational exercise science
University of The Western Cape
Similar Profiles
Anthony SutantoAnthony Sutanto
Server at Iron Age Korean Steak HouseServer at Iron Age Korean Steak House
Yejin KoYejin Ko
Restaurant Hostess and Bartender at Iron Age Korean Steak HouseRestaurant Hostess and Bartender at Iron Age Korean Steak House
Jordan TaylorJordan Taylor
Assistant Manager at Iron Age Korean Steak HouseAssistant Manager at Iron Age Korean Steak House