Emilio Hendricks
Bar Manager And Mixologist
Cape Town
Summary
Reliable Bar manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Led bar service at elite events including Prince William’s visit at The Lookout, Johann Rupert’s conference at Leopard Creek, the Eat Out Awards, Pink Polo, the King’s Plate, and other high-profile occasions.
Overview
6
6
years of professional experience
20
20
years of post-secondary education
Work History
Bar Manager and Mixologist
Ignite
03.2023 - Current
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
- Trained and managed a team of bartenders and provided coaching and guidance to ensure quality service.
- Bar operations, overseeing inventory management, ordering, and staff scheduling.
- Fostered a vibrant and welcoming atmosphere, contributing to increased patronage and positive customer experiences.
Bartender
Playalot
04.2022 - 04.2023
- Bar management on weekends.
- Support in managing events and control of the bar.
- Optimised team training and staff development.
- Maintained a well-stocked bar by regularly checking inventory and placing orders for supplies.
Manager
JCK automation and security
12.2019 - 06.2022
- CCTV installations.
- Selected and used specialized tools to perform complex repairs.
- Resolution of equipment malfunctions.
- Recruited, trained and managed staff to deliver quality customer focused service.
- Identified and recruited top talent, resulting in a highly motivated and productive team.
Education
Diploma - Hospitality Management
International Hotel School
Online 04.2001 -
C++ Programming -
Unisa
01.2023 - 01.2024
Supply Chain Management - undefined
Unisa
01.2024 - 06.2024
120 hours TEFL course - undefined
Knowledge Door
N2 Electrical Engineering - undefined
Northlink
01.2021 - 12.2021
Grade 12 -
De Kuilen High School
Skills
Critical thinking and problem solving
Effective Time Management
Microsoft Office Word
Microsoft PowerPoint
Team leadership
Adaptability
Microsoft Excel
Fast Learner
Microsoft Office
Bar management
Supervisory experience
Customer relationship building
Outgoing personality
Event coordination
Decision-making
Proficient in mixology
Bar staff supervision
Money handling
Timeline
Supply Chain Management - undefined
Unisa
01.2024 - 06.2024
Bar Manager and Mixologist
Ignite
03.2023 - Current
C++ Programming -
Unisa
01.2023 - 01.2024
Bartender
Playalot
04.2022 - 04.2023
N2 Electrical Engineering - undefined
Northlink
01.2021 - 12.2021
Manager
JCK automation and security
12.2019 - 06.2022
Diploma - Hospitality Management
International Hotel School
04.2001 -
120 hours TEFL course - undefined
Knowledge Door
Grade 12 -
De Kuilen High School
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