Emelda Shongwe
Account Executive
Pretoria
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
19
19
years of professional experience
Work History
Account Executive
Momentum Group Limited
03.2007 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Education
No Degree - Marketing And Management
Varsity College
Pretoria South Africa 04.2001 -
No Degree - Class of Business
INSETA
Pretoria 04.2001 -
No Degree - Wealth Management
INSETA
04.2001 -
High School Diploma -
Saulridge High School
Pretoria South Africa 04.2001 -
Skills
Customer service
Additional Information
Reference : Simon Sibeko
083 288 1810
Andile Mahlangu (Mentor)
072 236 8262
andile.mahlangu@momentum.co.za
Timeline
Account Executive
Momentum Group Limited
03.2007 - Current
No Degree - Marketing And Management
Varsity College
04.2001 -
No Degree - Class of Business
INSETA
04.2001 -
No Degree - Wealth Management
INSETA
04.2001 -
High School Diploma -
Saulridge High School
04.2001 -