I am a very ambitious, confidence. My objective and goals is to make sure that both personal and organizational task is achieved.
Currently i am working as call centre consultant at UPD and i also at operation as dispatch clerk. I worked at Diversey South Africa (pty) ltd as intern at finance department credit controller desk. I worked at Vhembe TVET college as exam invigilator. Leadership opportunity al malamulele central circuit.
And currently im looking to grow in mycareer path as Call Center Consultant.
Adhered to company policies and scripts to consistently achieve call-time and quality standards. Capturing recon for over and shot supplied from clicks store. Follow up on regarding product or services provided to clicks stores.
Ensuring that all cages route are clean. Ensuring that correct product are dispatch . Ensuring that duplicate product box is not dispatched out. And by making sure that all boxes are clean and in good condition.
Distribution of incoming and outgoing mail, courier parcels , record , organize , store, capture and retrieve correspondences and data. Maintaining accurate records of document orders and movement, Restructuring of old files. Safe custody and protection of records. Rendering general administration supporting filling. Receiving and dispatching of document , Administer leave matter.
Supporting the Chief Invigilator, the Deputy Chief Invigilator, the Examinations Officer and the other invigilators at the examination venue. Preparing examination rooms before students enter. Checking the identity and attendance of candidates. Distributing and collecting examination materials. Ensuring that the examination is conducted according to the rules and regulations. Dealing with any queries or issues that arise during the examination. Reporting any irregularities or malpractice to the Chief Invigilator or the Examinations Officer. Assisting with the packing and dispatch of examination scripts.
Reviewing accounts and send statement of accounts to the customers and make sure that they receive all invoice in time. Reviewing debtors age analysis with the credit manager on monthly basis. Ensuring that all payments received is allocated and reconciled to accounts. Ensuring that all quires are resolved in line with sales department , customer services and the customer. Ensuring that all overdue accounts are escalated to customers and a reason for overdue to line manager. Ensure daily, weekly and monthly report are compiled and submitted on time. Ensure that individual and department target are consistently achieved. General administration , Reconciliation , allocation, journal and credit requisition with appropriate supporting document and new credit application ITC is established for creditworthiness.
Customer support