Elysha Chiripanyanga
Logistics Coordinator
Port Elizabeth
Summary
Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources. Advanced expertise in reviewing invoices and shipping manifests to ensure full compliance with local customs and international regulations. Track record of identifying redundancies and maximizing resources to streamline operations. Proficient in a variety of logistics and supply management software, both proprietary and commercial.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Logistics Coordinator
Sunny's IT & Shipping
Port Elizabeth
06.2021 - Current
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Verified accurate account invoicing through collaboration with accounting department.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Tracked orders and notified customers of status or potential delays.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
Delivery Driver
Sunny's IT & Shipping(working underthe courier guy worldwide express)
Port Elizabeth
06.2020 - 06.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Assisted warehouse staff with tasks during downtime.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- formulating waybills.
- creating trip sheet at the beginning of every shift.
- inbound all collected parcels
Marketing and Distribution
Tropical Eden
Johanesburg
03.2016 - 06.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Developed team communications and information for meetings.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
- Monitored company inventory to keep stock levels and databases updated.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Clearing,Forwarding & Shipping Management
Association of Business Managers & Administrators
Berkshire,United Kingdom 01.2010 - 01.2012
Skills
Effective communication, including writing, speaking and interpersonal communication
Quick critical thinking and problem-solving abilities
Excellent customer service and client relations skills
Keep organization and time management skills
Good collaboration and team work abilities
Great leadership and goal-setting skills
Ability to work in a fast-paced environment
Advanced data analysis and data visualization
Expert inventory management
Ability to use computers, software and other technology for inventory and communication purposes
Understanding of the supply chain, including common obstacles and effective solutions
Timeline
Logistics Coordinator
Sunny's IT & Shipping
06.2021 - Current
Delivery Driver
Sunny's IT & Shipping(working underthe courier guy worldwide express)
06.2020 - 06.2021
Marketing and Distribution
Tropical Eden
03.2016 - 06.2020
Clearing,Forwarding & Shipping Management
Association of Business Managers & Administrators
01.2010 - 01.2012