Office365 Package and earlier
Elske van Zyl
Virtual Assistant/ Data Entry Clerk/ Bookkeeper
Overview
44
44
years of professional experience
5
5
years of post-secondary education
Work History
FREELANCE SENIOR BOOKKEEPER
Integra Tax
Alberton, South Africa
08.2022 - Current
- Posting of Bank Statements into Sage, Producing Financial reports & VAT201 returns
FREELANCE BOOKKEEPER
Modular Patterns & JJ Storage
Alberton North, South Africa
08.2018 - Current
- Conducted comprehensive manual bookkeeping up to Trial Balance
- Maintained accuracy of data by updating manual entries in Excel
- Electronic bookkeeping up to Trial Balance on Sage
- Processed accounts payable and receivable transactions
- Conducted monthly bank reconciliations
- Performed month-end closing activities
- Ensured accuracy in all accounting entries and records
- Administered payroll processing effectively
- Generated invoices for clients and tracked payments received from customers
- Ensured prompt resolution of billing issues
- Entered financial data into general ledger system accurately
- Assisted in annual tax return preparation
- Executed routine intercompany account reconciliations
- Ensured accurate payment by validating invoices against purchase orders
- Handled A/P, invoicing, billing with full compliance
- Monitored and documented all transactional data
- Reviewed and allocated financial transactions to appropriate accounts
- Utilized mathematical skills to calculate totals
- Ensured accuracy in financial records through regular reconciliations
- Submission of VAT, EMP201, and EMP501
- General admin duties
- Managed invoicing process for rental property clients
FREELANCE VA/ DATA ENTRY CLERK/ BOOKKEEPER
Self Employed
The De Deur Estates, South Africa
01.2016 - Current
- Virtual Assistance
- Data Entry Clerk
- Bookkeeping for 3 clients
- Billing for Medical Professionals
- Transcription of meetings & e-mails for Guild of Landscape Designers, Virtual Reception Functions
- Invoicing & following up on payments for a client with rental properties
- Part time transcriptions
ADMIN SUPERVISOR
Life Healthcare (Esidimeni)
Germiston
10.2006 - 06.2016
- Procurement on SmartStream
- Supervision of Staff
- Petty Cash Accruals & Variances at month end
- Annual Budget Submission of invoices for payment
- Reconciliations of unpaid accounts
- Patient movements & Admissions when very busy at reception
- Dietary expenditure
- Payroll quality control checks
- Petty Cash reconciliations
- Assisting in HR Department when staff were not available
- Catering for functions at facility
- Liaising with IM department re training, system errors, telephone & network problems
- Offered in-House training for Office and all system related programs whilst at the facility
- Transcribing Minutes of Meetings and sending them to parties involved
- Secretarial functions for hospital manager
- Transcribing Disciplinary Hearings
CREDIT CONTROLLER COIDA DEPARTMENT
Life Healthcare
Selby & Illovo
12.2002 - 09.2006
- Started the COIDA office where the hospitals will submit their hospital accounts together with all the necessary documentation to our department
- Interacted with COIDA to establish the required documentation and drew up a training manual to hand out to all hospitals and went to discuss the manual with all hospital
- Set up a manual way of keeping account of all accounts received, as we were not allowed to submit duplicate accounts to COIDA
- Drafted training material after office was established to go and train the personnel at the hospitals
CLERICAL ASSISTANT
Life Healthcare via Leaders Personnel
Selby
10.2002 - 11.2002
- Sending out correspondence to all Medical Aids re Banking detail changes
- Following up on responses
- Compiled an Access Database where relevant notes could be made on General admin for direct manager
P/A SECRETARIAL
Toyota via Leaders Personnel
Marlboro
07.2002 - 09.2002
- General P/A Secretarial function
- Created Purchase orders on SAP system
- Making travelling arrangements for the department
- Screening of calls
FLEET CONTROLLER & ASSISTANT
Aspen Pharmacare via Leaders Personnel
Illovo
03.2002 - 06.2002
- Keeping track, arranging insurance, license discs, etc for all company reps
- Arranging Petrol cards for reps
- Reconciling petrol card statements
- Attend to telephonic inquiries
- Registering insurance claims
- Compiling orders
P/A CLERICAL ADMINISTRATOR
Medscheme
Randburg
09.2001 - 02.2002
- Performing all P/A functions for 2 Managers
- Set up meetings
- Compiling documents in Word, Excel and PowerPoint
- Recording minutes and sending them to parties involved
- Maintaining a workflow report for all membership applications received
P/A AND CLERICAL ADMINISTRATOR
Fedsure Health
Sunninghill
09.1999 - 08.2001
- Performing all P/A functions for General Manager & 4 Managers
- Setting up meetings
- Making travel arrangements
- Organising functions and workshops
- Compiling various documents, statistics, graphs in MS Word, MS Excel, MS PowerPoint, MS Access, MS Publisher and Visio
- Scanning of all calls
- Compiling monthly statistics
- Controlling and ordering of stationery
CLERICAL ADMINISTRATOR
NMA Medical Aid Fund
Johannesburg
07.1995 - 08.1999
- Customer Care consultant - attending to telephone inquiries, researching queries
- Reconciliation of Medical Aid accounts
- Compiling MS Word & MS Excel documents
- Weekly performance statistics
- Assessing accounts on the in-house system
MEDICAL AID ASSESSOR & TYPIST
NBC Medical Aid Fund
Rosebank
04.1991 - 06.1995
- Customer Care consultant - attending to telephone inquiries, researching queries
- Reconciliation of Medical Aid accounts
- Compiling MS Word & MS Excel documents for the Assessors
- Controlling and ordering of stationery
SECRETARIAL & CLERICAL ADMINISTRATOR
Rosond
Namibia
02.1989 - 03.1991
- Secretarial duties to 2 managers, including typing, travel arrangements, etc
- Manual Creditors up to Trial Balance
- Switchboard
- Petty Cash
- Manual Labour Wages
MEDICAL AID ASSESSOR
ESKOM
Megawatt Park
07.1988 - 02.1989
- Customer Care consultant - attending to telephone inquiries, researching queries
- Reconciliation of Medical Aid accounts
- Assessing accounts on the in-house system
CLERICAL ADMINISTRATOR
Building Industry Medical Aid Fund
Johannesburg
04.1981 - 06.1988
- Filing Clerk
- Customer Care consultant - attending to telephone inquiries, researching queries
- Reconciliation of Medical Aid accounts
- Compiling MS Word & MS Excel documents
- Weekly performance statistics
- Assessing accounts on the in-house system
- Cashier - receiving medical aid contributions for Widows, Pensioners and Employers
- Training staff to perform the assessing & cashier duties
Summary
I bring several key strengths to contribute to any team's success:
1. **Critical Thinking:** Working as a Senior Bookkeeper required me to analyze financial data, resolve discrepancies, and make well-informed decisions. I will apply this skill in troubleshooting technical issues, refining workflows, and ensuring the accuracy of data entry tasks.
2. **Problem-Solving:** As a bookkeeper, I often uncovered and resolved errors in financial records, proactively minimizing risks for clients. In this role, I'll use the same approach to solve administrative challenges and improve operational efficiency.
3. **Time-Management:** Operating my own bookkeeping business taught me how to handle competing client demands effectively while meeting deadlines. I will bring this same level of focus to managing tasks, whether it's assisting on projects, entering data, or supporting bookkeeping functions.
I am driven to deliver consistent, high-quality work, and I thrive in environments that value integrity and efficiency. My technical skills, combined with my strengths in critical thinking, problem-solving, and time-management, make me confident that I can contribute meaningfully as a Virtual Assistant/ Data Entry Clerk/ Bookkeeper.
I am available for day or night shifts, depending on your specific needs. In either case, I am sure that my experience and skills will be a useful resource for any company.
Education
High School Diploma -
Lyceum College
Johannesburg 01.2002 - 11.2002
No Degree - Certified Senior Bookkeeper
The Institute For Certified Bookkeepers
Johannesburg 01.2010 - 11.2013
Skills
10-key entry
Accounts payable
Accounts receivable
Adaptability and flexibility
Administrative support
Advanced Excel spreadsheet functions
Advanced MS office suite
AR/AP
Attention to detail
Bank reconciliation
Basic accounting
Basic math
Calendar management
Cash drawer balancing
Cash handling expertise
Cash management
Clear communication
Collections coordination
Complaint resolution
Complex Problem-solving
Credit and cash transactions
Critical thinker
Customer service excellence
Customer Service-oriented
Data accuracy
Data confidentiality
Data entry
Data integrity
Data management
Data organization
Data transcription
Document processing
Document scanning
Email management
Event planning
Expense reporting
Expense tracking
File organization
Financial statement preparation
General ledger management
Human resource laws
Independent worker
Information security
Information storage
Internet research
Inventory reconciliation
Invoice processing
Issue research
Journal entry preparation
Language proficiency
Mail handling
Maintains confidentiality
Medical billing
Medical terminology
Meeting documentation
Meeting scheduling
Meticulous attention to detail
Microsoft Excel
Microsoft office
Microsoft Word
Month-end closing
Multitasking and organization
Office administration
Order processing
Payment collection
Payment posting
Payroll processing
Physician billing
Pleasant demeanor
Policy and procedure implementation
Proofreading
Purchase order management
Quality control analysis
QuickBooks proficient
Record keeping
Records maintenance
Refund handling
Report generation
Software troubleshooting
Spreadsheet management
Spreadsheets
Strong interpersonal skills
Strong problem solver
Task prioritization
Tax preparation
Team collaboration
Time management skills
Training and onboarding
Transcription
Travel arrangements
Travel planning
Typing manuscripts
Verifying data accuracy
Video editing
Work prioritization
Written and verbal communication
- Xero
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionCertification
- CB - Certified Bookkeeper
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully restructured and implemented in-house and external signature training series.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
Visio
Sage Accounting
Xero
QuickBooks
SAP
NCR Express Scribe
Loom
Paint
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Interests
Reading
Crocheting
Listen to music
Playing with my dog
Timeline
FREELANCE SENIOR BOOKKEEPER
Integra Tax
08.2022 - Current
FREELANCE BOOKKEEPER
Modular Patterns & JJ Storage
08.2018 - Current
FREELANCE VA/ DATA ENTRY CLERK/ BOOKKEEPER
Self Employed
01.2016 - Current
No Degree - Certified Senior Bookkeeper
The Institute For Certified Bookkeepers
01.2010 - 11.2013
ADMIN SUPERVISOR
Life Healthcare (Esidimeni)
10.2006 - 06.2016
CREDIT CONTROLLER COIDA DEPARTMENT
Life Healthcare
12.2002 - 09.2006
CLERICAL ASSISTANT
Life Healthcare via Leaders Personnel
10.2002 - 11.2002
P/A SECRETARIAL
Toyota via Leaders Personnel
07.2002 - 09.2002
FLEET CONTROLLER & ASSISTANT
Aspen Pharmacare via Leaders Personnel
03.2002 - 06.2002
High School Diploma -
Lyceum College
01.2002 - 11.2002
P/A CLERICAL ADMINISTRATOR
Medscheme
09.2001 - 02.2002
P/A AND CLERICAL ADMINISTRATOR
Fedsure Health
09.1999 - 08.2001
CLERICAL ADMINISTRATOR
NMA Medical Aid Fund
07.1995 - 08.1999
MEDICAL AID ASSESSOR & TYPIST
NBC Medical Aid Fund
04.1991 - 06.1995
SECRETARIAL & CLERICAL ADMINISTRATOR
Rosond
02.1989 - 03.1991
MEDICAL AID ASSESSOR
ESKOM
07.1988 - 02.1989
CLERICAL ADMINISTRATOR
Building Industry Medical Aid Fund
04.1981 - 06.1988