Overview
Work History
Education
Skills
Education
Knownas
Currentsalary
Personal Information
Timeline
Generic
Elsie Maria Visagie

Elsie Maria Visagie

Admin/Insurance
East London (Gonubie)

Overview

41
41
years of professional experience
1983
1983
years of post-secondary education
2
2
Languages

Work History

Broker Assistant

Independent Broker (Tinus Brits)
07.2022 - 08.2024
  • Company Overview: Insurance
  • Complete/process application forms to Insurance companies
  • Arrange medical appointments with Client / Doctors
  • Follow up underwriting / acceptance process
  • Using Spotlight / @Work to obtain policy information and obtain other policy information direct form Companies
  • Draw of quotations and made one spreadsheet with relevant premiums
  • Do compares quotes of current client policies
  • Do alteration quotes on different Company websites
  • Typing of letter
  • Keep record up to date for new application wrote and commissions received
  • Cancellation and follow up replacement policies
  • Submitting and follow up of surrender processed
  • Submitting and follow up of Death claims
  • Use to making Broker / Client appointments
  • Adding client information on Spotlight / @Work
  • Adding and managing client activities on Spotlight / @Work until finalized
  • Photocopies / Faxes / Emailing / Filling / Incoming and outgoing call
  • Client queries
  • Insurance
  • Reason for leaving: Lost my Husband 30th October 2023 and moving to Gonubie (EC) to stay with my children
  • Also done for the last four years, our Company (Tinco Auto Body) Debtors and Creditors / Salaries, and since my Husband passed away Managing the company as well
  • Processed and verified all new account applications and documents.
  • Organized securities sales and purchases on behalf of customers and companies.
  • Input transfer data into system and manually updated accounting and certificate records.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all broker assistant tasks.
  • Safeguarded confidential client information by implementing strict record-keeping practices that adhered to regulatory requirements.
  • Collaborated with various departments within the brokerage firm to ensure seamless service delivery for clients.
  • Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
  • Provided administrative support during the negotiation process, contributing to successful transactions and satisfied clients.
  • Contributed to increased client retention by consistently providing exceptional customer service and support.
  • Improved efficiency by preparing detailed reports on client portfolios, enabling brokers to make better-informed decisions.
  • Supported brokers in closing deals, ensuring all necessary paperwork was completed accurately and timely.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
  • Recorded supporting documentation for phone calls and written correspondence.

Broker Assistant

Opulentia Life
05.2017 - 05.2022
  • Company Overview: Insurance
  • Complete/process application forms to Insurance companies
  • Arrange medical appointments with Client / Doctors
  • Follow up underwriting / acceptance process
  • Using Spotlight / @Work to obtain policy information and obtain other policy information direct form Companies
  • Draw of quotations and made one spreadsheet with relevant premiums
  • Do compartment quotes of current client policies
  • Do alteration quotes on different Company websites
  • Typing of letter
  • Keep record up to date for new application wrote and commissions received
  • Cancellation and follow up replacement policies
  • Submitting and follow up of surrender processes
  • Submitting and follow up of Death claims
  • Use to making Broker / Client appointments
  • Adding client information on Spotlight / @Work
  • Adding and managing client activities on Spotlight / @Work until finalized
  • Photo copies / Faxes / Emailing / Filling / Incoming and outgoing calls
  • Client queries
  • Insurance
  • Reason for leaving: Retrenchment

Broker Assistant

Anton Smith/ Fleetlife / Global Zone
10.2005 - 04.2017
  • Company Overview: Insurance
  • Complete/process application forms to Insurance companies
  • Arrange medical appointments with Client / Doctors
  • Follow up underwriting / acceptance process
  • Using Spotlight / @Work to obtain policy information and obtain other policy information direct form Companies
  • Draw of quotations and made one spreadsheet with relevant premiums
  • Do compartment quotes of current client policies
  • Do alteration quotes on different Company websites
  • Typing of letter
  • Keep record up to date for new application wrote and commissions received
  • Cancellation and follow up replacement policies
  • Submitting and follow up of surrender processes
  • Submitting and follow up of Death claims
  • Use to making Broker / Client appointments
  • Adding client information on Spotlight / @Work
  • Adding and managing client activities on Spotlight / @Work until finalized
  • Photo copies / Faxes / Emailing / Filling / Incoming an outgoing calls
  • Client queries
  • Insurance
  • Reason for leaving: Retrenchment

Ben Opperman (FAL)
12.2002 - 09.2005
  • Company Overview: Insurance
  • Reception
  • Typing of letters
  • Photocopies and faxes
  • Processing of application forms to company
  • Oncoming and outgoing calls
  • Archiving and filling
  • Updating Spotlight data base
  • Client queries
  • Insurance
  • Reason for leaving: Meet Anton offer me more salary

Sales Lady/ Debtor / Creditor / PA / Receptionist / Manager

Fochini / Hatting Attorneys / Du Preez / accountants / Amica Fasions / Elf Gas
01.1997 - 01.2002
  • Company Overview: Sales Lady / Debtor / Creditors / PA / Receptionist / Manager
  • Reception/Switchboard
  • Filling
  • Payments/ Recons /Banking
  • Invoicing/Typing letter/ handling queries
  • Clock cards / counting of money for payment to workers
  • Ordering/Selling and counting of stock
  • Booking driver deliveries
  • Relevant duties in Accounting office
  • Sales Lady / Debtor / Creditors / PA / Receptionist / Manager
  • Reason for leaving: Looking for one office work at that time

Senior Personnel (HR) Officer

OFS Prov Government
12.1983 - 07.1997
  • Company Overview: State
  • All relevant personnel affairs
  • State
  • Remuneration: R8,400
  • Reason for leaving: Take service package because of transfer

Education

Grade 10 -

Dr Viljoen

Skills

Microsoft Office

Education

Dr Viljoen, Grade 10, 1983

Knownas

Elsie

Currentsalary

R16,700

Personal Information

  • ID Number: 6605030076087
  • Ethnicity: White
  • Date of Birth: 05/03/66
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 08 (EC) – Own Transport
  • Marital Status: Widowed

Timeline

Broker Assistant

Independent Broker (Tinus Brits)
07.2022 - 08.2024

Broker Assistant

Opulentia Life
05.2017 - 05.2022

Broker Assistant

Anton Smith/ Fleetlife / Global Zone
10.2005 - 04.2017

Ben Opperman (FAL)
12.2002 - 09.2005

Sales Lady/ Debtor / Creditor / PA / Receptionist / Manager

Fochini / Hatting Attorneys / Du Preez / accountants / Amica Fasions / Elf Gas
01.1997 - 01.2002

Senior Personnel (HR) Officer

OFS Prov Government
12.1983 - 07.1997

Grade 10 -

Dr Viljoen
Elsie Maria VisagieAdmin/Insurance