Reason for leaving: Lost my Husband 30th October 2023 and moving to Gonubie (EC) to stay with my children
Also done for the last four years, our Company (Tinco Auto Body) Debtors and Creditors / Salaries, and since my Husband passed away Managing the company as well
Processed and verified all new account applications and documents.
Organized securities sales and purchases on behalf of customers and companies.
Input transfer data into system and manually updated accounting and certificate records.
Maintained up-to-date knowledge of industry regulations, ensuring compliance in all broker assistant tasks.
Safeguarded confidential client information by implementing strict record-keeping practices that adhered to regulatory requirements.
Collaborated with various departments within the brokerage firm to ensure seamless service delivery for clients.
Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
Provided administrative support during the negotiation process, contributing to successful transactions and satisfied clients.
Contributed to increased client retention by consistently providing exceptional customer service and support.
Improved efficiency by preparing detailed reports on client portfolios, enabling brokers to make better-informed decisions.
Supported brokers in closing deals, ensuring all necessary paperwork was completed accurately and timely.
Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
Recorded supporting documentation for phone calls and written correspondence.
Broker Assistant
Opulentia Life
05.2017 - 05.2022
Company Overview: Insurance
Complete/process application forms to Insurance companies
Arrange medical appointments with Client / Doctors
Follow up underwriting / acceptance process
Using Spotlight / @Work to obtain policy information and obtain other policy information direct form Companies
Draw of quotations and made one spreadsheet with relevant premiums
Do compartment quotes of current client policies
Do alteration quotes on different Company websites
Typing of letter
Keep record up to date for new application wrote and commissions received
Cancellation and follow up replacement policies
Submitting and follow up of surrender processes
Submitting and follow up of Death claims
Use to making Broker / Client appointments
Adding client information on Spotlight / @Work
Adding and managing client activities on Spotlight / @Work until finalized
Assistant Director/Regional Manager (Nyandeni Region) at DEPARTMENT OF COOPERATIVE GOVERNANCE AND TRADITIONAL AFFAIRS (COGTA)Assistant Director/Regional Manager (Nyandeni Region) at DEPARTMENT OF COOPERATIVE GOVERNANCE AND TRADITIONAL AFFAIRS (COGTA)