To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Hi, I’m
Elsa Mcotshana
Palm ridge
Summary
Overview
8
years of professional experience
Work History
Gauteng Department of Social development
Service Delivery brigade
02.2024 - 08.2024
Job overview
- Conducted household profiling, data collection, and capture
- Assisted with community outreach and service delivery activities
- Participated in hotspot interventions, campaigns, and mapping
- Managed minor finance-process duties and administration support
- Coordinated food distribution and performed general duties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Gauteng Department of Education
Human Resource Clerk Intern
01.2017 - 09.2018
Job overview
- Administered pension benefits, homeowners, and rental allowances
- Processed injury on duty (IOD) applications
- Recorded and distributed incoming documentation
- Updated and maintained the conditions of service database
- Compiled and typed correspondence documentation
- Made logistical arrangements for meetings and events.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Voltex and Atlas Wholesaler
Human Capital Assistant Intern
10.2022 - 09.2023
Job overview
- Provided administrative support to the HR team
- Assisted with data entries, filing, and document preparation
- Managed schedules, appointments, meetings, and interview arrangements
- Drafted and distributed internal communications related to HR policies
- Maintained documentation and records
- Responded to inquiries from clients and external parties.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
Checkers Shoprite Group
Cashier
07.2019 - 10.2022
Job overview
- Processed customer transactions accurately and efficiently
- Maintained a clean workplace and provided excellent customer service
- Responded to customer inquiries and resolved complaints
- Followed store procedures for coupons, gift cards, and specific items.
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Education
Ekurhuleni West TVET College
National diploma Human Resource Management
University Overview
Ekurhuleni West TVET College
National Certificate Vocational Office Administration Level 2
University Overview
Thoko-Thaba Secondary School
National Senior Certificate Grade 12
University Overview
Skills
- Computer literacy
- Communication skills
- Interpersonal skills
- Organisational skills
- Persal Knowledge
- Customer service
- Teamwork
Languages
English
Xitsonga
Isizulu
Sesotho
Personal Information
Personal Information
- Date of Birth: 02/28/1992
- Gender: Female
- Marital Status: Single
References
References
- Palesa Nhlapo, Gauteng Department of social Development, Supervisor, (011) 820 0300
- Chuma Makalima, Voltex and Atlas wholesaler, Human Capital Specialist, cmakalima@voltex.co.za, (011) 864 5255/083 495 4533
- Catherine Ramoshaba, Checkers-Shoprite Group, Sales Manager, 087268@shoprite.co.za, (011) 682 4800/073 959 5011
- Veronica Madihlaba, Gauteng Department of Education, Chief Admin Clerk, Veronica.Madihlaba@gauteng.gov.za, (011) 389 6210/078 332 5506
Timeline
Service Delivery brigade
Gauteng Department of Social development
02.2024 - 08.2024
Human Capital Assistant Intern
Voltex and Atlas Wholesaler
10.2022 - 09.2023
Cashier
Checkers Shoprite Group
07.2019 - 10.2022
Human Resource Clerk Intern
Gauteng Department of Education
01.2017 - 09.2018
Ekurhuleni West TVET College
National diploma Human Resource Management
Ekurhuleni West TVET College
National Certificate Vocational Office Administration Level 2
Thoko-Thaba Secondary School
National Senior Certificate Grade 12
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