Eloise Sibanda
Receptionist| Junior Office Administrator| Assissant Teacher
Johannesburg,GP
Summary
Organized and professional Receptionist with experience in front-desk support, client communication, and administrative duties. Background as an Assistant Teacher strengthens interpersonal skills, patience, and reliability. Confident in handling calls, emails, scheduling, filing, and customer service. Brings a warm, people-centered approach and strong communication skills from both educational and office environments.
Overview
6
6
years of professional experience
4
4
Certifications
6
6
Languages
Work History
Receptionist
Softtechz Technology (PTY) LTD
02.2025 - 08.2025
- Assisted in the onboarding of new employees, providing essential information and resources to facilitate a smooth transition.
- Processed incoming mail and packages, ensuring timely distribution and supporting departmental workflows effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multi-line phone systems, efficiently directing calls to appropriate departments, ensuring seamless communication.
- Coordinated scheduling for meetings and appointments, optimizing executive time and enhancing operational efficiency.
- Developed and implemented filing systems, enhancing document retrieval speed and improving overall office organization.
Learner Profiler
Youth@work
05.2024 - 01.2025
- Achieved a 30% improvement in learner outcomes
- Implemented data-driven insights for personalized learning
- Streamlined learning paths for 500+ students
- Developed tailored learner profiles by assessing individual needs and preferences, enhancing program engagement and outcomes.
- Collaborated with educational teams to design personalized learning plans, improving student retention and satisfaction rates.
- Analyzed learner data to identify trends and insights, informing strategic decisions and optimizing program effectiveness.
- Conducted regular assessments of learner progress, ensuring alignment with educational goals and facilitating targeted support interventions.
Assistant Teacher
Kids in Action Early Chilhood Development Centre
05.2019 - 11.2020
- Creating a fun and safe learning environment
- Boosting kids' confidence through achievements
- Ensuring active participation for all kids
- Assisted in creating engaging lesson plans that enhanced student participation and improved classroom dynamics.
- Supported the lead teacher in managing classroom behavior, fostering a positive learning environment for all students.
- Collaborated with team members to develop and implement instructional strategies that catered to diverse learning needs.
- Conducted individual and group activities, promoting social skills and academic growth among students.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Participated in professional development workshops, staying abreast of best practices in education.
Education
High School Diploma -
Fourways High School
Johannesburg, South Africa01.2023
Skills
Language teaching
Problem resolution
Workflow optimization
Educational support
Empathy and patience
Client communication
Document management
Appointment setting
Documentation and reporting
Team building
Phone etiquette
Positive and professional
Customer service
Certification
Yoga Instructor - Shakti Yoga wellness centre - Present
Hobbies and Activities
Active in community outreach, with interests in swimming and vocal performance.
Timeline
Drivers Licence Code 10
03-2025
Receptionist
Softtechz Technology (PTY) LTD
02.2025 - 08.2025
Learner Profiler
Youth@work
05.2024 - 01.2025
Yoga Instructor - Shakti Yoga wellness centre - Present
01-2023
Assistant Teacher
Kids in Action Early Chilhood Development Centre
05.2019 - 11.2020
High School Diploma -
Fourways High School