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Hi, I’m
Elmarie Groenewald
Medical Receptionist
Vaal triangle
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Dependable and devoted with over 16 years of experience in a medical reception/switchboard role handling over 200 incoming calls daily with 6 lines. I am hardworking and always punctual for work, eager to learn.
With sober habits and a loyal personality i will be an asset to your company.
Overview
19
years of professional experience
2
Language
Work History
Dr SMM De Beer
Medical Receptionist
09.2014 - 07.2025
Job overview
- Switchboard (6 lines with 150-200 incoming calls daily)
- Ordering & Capturing stock
- Taking ECG’s, Blood pressures/Sugar
- Assisting doctor with small procedures(stitches, cutouts etc.)
- Petty cash
- Authorizations for hospitalization and Chronic medications
- Data capturing
- Microsoft Word, Microsoft Office
- Medical system such as Healthbridge, Elixer and GoodX
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Dr David du toit
Receptionist
01.2011 - 05.2013
Job overview
- Switchboard(4 incoming lines)
- Handling patients
- Working on programs such as Med-E, Mass-Comp
- Dealing with daily accounts
- Filing and Data capturing
- Microsoft Office & Word
- Handling petty cash
- Handling emails and messages
Foto First
Manager
01.2007 - 01.2011
Job overview
- Admin duties
- Stock takes and Stock controlling
- Counter sales and receiving customers
- Opening and Closing of store
- Cashing up and banking
- Managing staff
- Printing and editing of Photos
Education
Vereeniging Vereeniging
Grade 10
Skills
Strong verbal and written communication
Proficient in prioritizing tasks
Collaborative team member
Reception management
Healthcare office management
Patient information processing
Appointment coordination
Courteous phone interaction techniques
Experienced with Microsoft Office applications
Empathetic listener
Experienced with software tools
Rapid skill acquisition
Front desk operations
Accomplishments
- Bilingual writing and speaking
- Code 8 drivers license
- Soft skills in Microsoft Office & Word
- Different programs knowledge such as Med-E Mass-Comp, Elixer, GoodX and Health-bridge
Interests
Timeline
Medical Receptionist
Dr SMM De Beer
09.2014 - 07.2025
Receptionist
Dr David du toit
01.2011 - 05.2013
Manager
Foto First
01.2007 - 01.2011
Vereeniging
Grade 10