Elmarie Basson

• Facilitated young people's engagement in hospitality programmes to develop skills and confidence.
• Guided participants through workplace integration to enhance readiness for employment.
• Implemented team-building exercises in sessions to strengthen group dynamics and cooperation.

• Facilitated interactive maths lessons customised for students' learning requirements, enhancing comprehension of complex topics significantly.
• Organised and scheduled daily lessons to maximise student engagement and understanding.
• Offered one-to-one tutoring for students needing extra support, leading to marked improvement in understanding and application of mathematical concepts.
• Facilitated group and individual sessions to enhance students' academic skills and confidence in maths.

Managed emails and drafted business correspondence for senior office staff to enhance communication effectiveness.

• Took notes at meetings to capture agenda items, action points, and proposals.
• Supported operational needs by maintaining well-stocked stationery and office supplies.
• Coordinated and scheduled meetings, conferences, and client appointments for managers, ensuring seamless time management and organisation.
• Ensured reception area remained tidy and professional for visitor welcome.
• Served as first point of contact for executive screening of calls and visitor access.
• Executed administrative tasks promptly, maintaining adherence to deadlines for operational efficiency.
• Organised business documents into systematic filing structures.
• Maintained digital and physical filing systems to uphold organisation and information security.
• Placed orders for necessary stock items.
• Arranged fitment schedules for teams to manage stock installations.
• Executed various sales tasks to engage customers and promote products.

• Coordinated and scheduled meetings, conferences, and client appointments for managers, optimising their availability and workflow.
• Organised board meetings, preparing agendas, taking minutes, and following up on action points to facilitate informed decision-making.
• Monitored emails and correspondence, prioritising responses to support executive workflow.
• Supported senior office staff by managing emails and drafting business correspondence to ensure timely communication.
• Handled sensitive information with care, ensuring compliance with data protection regulations and company policies.
• Took detailed notes during meetings, capturing agenda items, action points, and proposals.
• Developed filing systems, both electronic and paper-based, to enhance office organisation and efficiency.
• Liaised with clients, stakeholders, and suppliers to relay messages and address issues.
• Managed high-volume business calls through effective switchboard operations.