ELLIE VILJOEN
Admin,Reception
Alberton
Summary
Obtain a position as a customer service representative with a company that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Assistant
SWC LIFTS
01.2024 - Current
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Process Invoices on Sage Pastel
- Timesheets
- Courier
- Self-motivated, with a strong sense of personal responsibility.
- Managed filing system, entered data and completed other clerical tasks
Admin Clerk
Blind Guys
07.2020 - 10.2022
- Make appointments for Rep to go and do measurements
- Quotes on excel
- Answering phone calls
- Call clients to follow up on quotations that is not accepted
- Place orders with supplier
- Answer email enquiries
- Call leads that is from facebook enquiries and set appointments
Admin Clerk
Sachet manufacturers
06.2021 - 02.2022
- Timesheets - working out hours scan and email to HR
- Answering telephone
- Create new timesheets
- Update on daily basis labour report on excel
- Create HOD Register & Security gatepass register
Receptionist
Cover-Worx
05.2016 - 11.2019
- Marketing
- Handling of incoming phone calls
- Handling of all incoming emails
- Sending out quotes to clients
- Front desk receptionist
- Helping incoming clients
- Follow up on quotes
- Kept reception area clean and neat to give visitors positive first impression
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Scheduled office meetings and client appointments for staff teams
Admin Clerk
Salvage Management
03.2015 - 04.2016
- Dealing with customer's telephonic and electronic queries on a daily bases internal and external
- Frontline client services (queries)
- Filing of all registration documents
- Marking of daily registration paper received from suppliers on system.
- Auction preparation
- Assisting clients on on daily basis telephonically and electronically.
- Application on lost registration documents from branches or clients
Education
School Grade 10 -
Hoërskool Stofberg
Gauteng 01.2000 - 11.2009
Skills
Pastel
undefinedBirthdate
11/09/95
Languages
Afrikaans
English
Timeline
Administrative Assistant
SWC LIFTS
01.2024 - Current
Admin Clerk
Sachet manufacturers
06.2021 - 02.2022
Admin Clerk
Blind Guys
07.2020 - 10.2022
Receptionist
Cover-Worx
05.2016 - 11.2019
Admin Clerk
Salvage Management
03.2015 - 04.2016
School Grade 10 -
Hoërskool Stofberg
01.2000 - 11.2009
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