Ella Woodbridge
Certificate In Legal Studies/ Assistant
Melkbosstrand
Summary
I am Ella Woodbridge, currently 22 years of age looking to pursue a career as a paralegal.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2047
2047
years of post-secondary education
Work History
Bartender
Gers Boogie Bar
07.2024 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Bartender
Royal Oak Pub
11.2022 - 06.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Administrative Position
Atlantic Beach Homeowners Association
09.2022 - 11.2022
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Milnerton High School
Milnerton, South Africa 04.2001 - 12.2021
Legal Assistant certificate -
Gewie Le Roux Institute of Law
Cape Town, South Africa06-2025
Skills
- Legal assistant certification
- Effective communication
- Strong relationship-building abilities
- Skilled in prioritizing responsibilities
- Dependable and trustworthy
- Payment processing
- Handling difficult customers
- Customer service expertise
- Strong multitasking
- Sales expertise
Professional References
All professional references are available on request.
Personal Information
Age: 22
Timeline
Bartender
Gers Boogie Bar
07.2024 - Current
Bartender
Royal Oak Pub
11.2022 - 06.2024
Administrative Position
Atlantic Beach Homeowners Association
09.2022 - 11.2022
High School Diploma -
Milnerton High School
04.2001 - 12.2021
Legal Assistant certificate -
Gewie Le Roux Institute of Law
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