Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Abstract Details
Notification of Abstract Acceptance
Academic Statement of Results
Certificate of Participation
Official Academic Record
Confirmation of Course Completion
Statement of Results
RESEARCH & PUBLICATIONS
Work Availability
AWARDS
Timeline
Hi, I’m

Elizabeth Lucinda Hancock

Senior Instructional Designer
Johannesburg,GP
Elizabeth Lucinda Hancock

Work Preference

Important To Me

Flexible work hoursWork from home optionHealthcare benefitsPersonal development programs

Summary

Creative Senior Instructional Designer delivering impactful e-learning solutions through innovative design and effective training methods. Developed visually appealing designs that enhance user experience and align with client objectives. Fostered collaboration and adaptability in dynamic environments, ensuring project success and stakeholder satisfaction.

Overview

7
Certifications
29
years of professional experience

Work History

Unitrade Investment Holdings

Training & Development Designer
05.2024 - Current

Job overview

  • Instructional Designer, E-Learning Content Creator, Created high-quality videos to enhance learning experiences..
  • Collaborated with cross-functional teams to develop innovative design solutions and enhance user experience.
  • Enhanced user satisfaction with introduction of user-centered design practices.
  • Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
  • Developed prototypes for testing and presentation purposes.
  • Collaborated with senior management to develop, review and finalize design concepts.
  • Assisted in development of new materials for design projects.
  • Identified design requirements for each project.
  • Analyzed feedback from customers and staff to refine design concepts.
  • Prepared detailed reports on design progress and performance.

UNITAR

International Trainer / Facilitator / Instructional Design
01.2019 - Current

Job overview

  • Applied learner-centered experiences for global audiences, including diplomats and general staff, integrating design thinking and experiential learning to develop ONE UNITAR’s Gender Initiatives in leadership, communications, and individual development.
  • Created structured learning plans to enhance educational experiences., Developed written and multimedia content to support educational initiatives., Delivered training sessions to enhance participant skills and knowledge. & Crafted innovative educational activities to improve learning outcomes.
  • Developed and delivered training programs to enhance employee skills and knowledge.
  • Facilitated workshops focusing on effective learning techniques and engagement strategies.
  • Evaluated training effectiveness through participant feedback and performance assessments.

Phlox Training

Instructional Designer, E-learning Content Creator, Learning Designer, International Trainer
01.2009 - Current

Job overview

  • Advanced designs of experience-based learning programs for online and face-to-face facilitation, focusing on employee engagement, customer service, organizational culture DEI, and employee experience development, resulting in innovative learning journeys and campaigns.
  • Collaborated with UNITAR to develop tailored learning solutions for UN agencies and university master's programs, enhancing educational offerings and learner engagement.
  • Designed engaging e-learning modules using Articulate Storyline and Adobe Captivate.
  • Collaborated with subject matter experts to identify learning objectives and content requirements.
  • Developed assessment tools to evaluate learner understanding and course effectiveness.

Non-Violence Project Foundation

Global Learning Manager | Consultant | Trainer
01.2019 - 12.2023

Job overview

  • Led the Facilitated global learning initiatives to promote cultural exchange. Manager and Trainer role at the Non-Violence Project Foundation, developing and delivering non-violence education programs worldwide. Instructed and supported human-centered journeys that focused on holistic development. Liaised with commercial clients to create project-based experiences, aligning educational initiatives with client objectives.
  • Developed educational curricula for diverse learning environments., Global Learning, Designed educational initiatives to foster innovative learning experiences.
  • Developed and implemented training programs to enhance conflict resolution skills across diverse communities.
  • Facilitated workshops and seminars, promoting non-violent communication techniques among participants.
  • Collaborated with educational institutions to integrate non-violence curricula into existing programs.

Sales, People, Commercial Leader in Pharmaceutical, Surgical & Aesthetic Industry
01.1998 - 01.2018

Education

The American University of Greece
Athens, Greece

Master of Arts from Learning, Design & Technology
04.2001

University Overview

Program Description, Aims & Rationale


In congruence with the mission of AUG, the MA in LDT is designed to prepare students to understand, assess, design, and improve technology- and media-based learning, teaching, and training in a variety of settings. Students will develop a thorough knowledge of learning and instruction theories, as well as theories of the design and use of educational technologies and media. Graduates of the program will be able to pursue careers as experts in the design, development, implementation, and evaluation of instructional resources to provide successful learning solutions that improve learning and performance in multiple environments, from government and corporate training settings to nonprofits, and traditional classrooms to conference rooms and informal learning environments. Designed with the needs of the working professionals of the 21st century in mind, the program is designed and delivered in an online education format and will aim at providing dynamic, hands-on, transformative experiences.
The relevant, real-world skills acquired upon completion will be immediately utilized in the increasingly digitalized workplaces, both nationally and internationally.
Upon successful completion of the program students should be able to:
• Explain the principles and concepts that drive effective learning design, how they align with theory, and how they interface with the current trends and issues of the field.
• Evaluate and develop learning design solutions for education and/or industry contexts that are supported by current research in learning, training, and educational technologies.
• Identify criteria relevant to the evaluation, adoption, and integration of a range of technologies to adequately serve the needs of different learning and training contexts.
• Generate learning designs that are inclusive, meet the needs of diverse stakeholders, and are based on design thinking and data from learner analysis, assessment, and evaluation.
• Use analysis, synthesis, interpretation, and problem-solving skills to develop effective, ethical, and innovative applications of educational technologies.
• Design, conduct, and analyze appropriate process and product evaluation.
• Employ a range of learning theories and research-based evidence to design, develop, deliver, and support learning and training activities, materials, courses, and programs.
• Communicate effectively in written and oral formats with a variety of stakeholders (clients, subject matter experts, organizations, administration, upper management, etc.).
• Demonstrate effective task and project management skills.

  • Award of Excellence, 2026 from Program Director.

IIE Vega / Emeris
Johannesburg, South Africa

Post Grad from Instructional Design
07-2026

University Overview

Key Learning Outcomes

  • Multimodal Design: Build face-to-face, online, and blended learning solutions using modern digital tools.
  • Contextual Frameworks: Focus heavily on teaching and learning methodologies tailored for African educational and corporate landscapes.
  • Practical Portfolio: Develop an evidence-based portfolio under the guidance of industry experts.

Modules Covered

  • Approaches to Teaching and Learning in Africa
  • Instructional Design and Innovation
  • Multimodal Content for Online Learning
  • Instructional Design Research
  • Project Management for Instructional Design
  • Instructional Design Project

University of Cape Town
Johannesburg, South Africa

Instructional Design from Instructional Design
04.2001

University Overview

Core Focus Areas

  • Learning Architecture: Principles of instructional design, content curation, and leveraging Learning Management Systems (LMS).
  • Student Engagement: Applying incentivization tactics, such as gamification, to achieve specific learning objectives.
  • Practical Application: Developing world-class courses that embrace your role as an educational agent of change. [1, 2]

University of Pretoria
Johannesburg, South Africa

Instructional Design For E-Learning from Instructional Design Tools for E-Learning
04.2001

University Overview

Course Overview

Delivered completely online, this highly interactive 8-week program focuses on constructivist learning and practical application. You are required to design, develop, and publish your own digital e-portfolio by the end of the course. [1, 3]

Key Focus Areas

  • Digital Media Creation: Design animated videos, interactive videos, and infographics.
  • Interactive Content: Utilize tools like gamified presentations, e-books, and mind-mapping software.
  • Pedagogical Theory: Apply learning theories and Bloom's Taxonomy to course design and storyboarding.
  • Platform Management: Navigate Learning Management Systems (LMS) and integrate social media, student response systems, and mobile apps into teaching.

Enjo Consultants
Johannesburg, South Africa

Professional Facilitator from Professional Facilitator
04.2001

University Overview

Graduated with Distinction

Newfield Institute Australia
Johannesburg, South Africa

Professional Certificate from Professional Ontological Coach
04.2001

PRISA
Johannesburg, South Africa

Public Relations from Public Relations Officer
04.2001

Skills

E-learning design

Corporate training design

Learning content development

Training needs analysis

Organizational multitasking

Design implementation

Excellent communication

Digital learning design

Learning analytics

Mobile learning solutions

Articulate Rise

Active listening

Training video creation

Content design

Visual communication

Graphic design

Creative design layouts

Infographics creation

Wireframing and prototyping

Design research

Design strategy

Team collaboration

Client presentations

Decision-making

Organizational multitasking

Time management

Work prioritization

Task prioritization

Superb eye for detail

Analytical thinking

Problem-solving

Decision-making

Creative thinking

Originality

Collaboration skills

Team collaboration

Interpersonal communication

Excellent communication

Active listening

Written communication

Relationship building

Creative arts

Organizational skills

Learning process optimization

Layout development

EdApp

Learning management systems

Moodle

Relationship building

Product development

Design team recommendations

Digital learning design

Interpersonal communication

Time management

Active listening

Task prioritization

EdApp

Learning management systems

Moodle

Accomplishments

  • Author of “Navigating Ethical Tensions of AI in Instructional Design in Corporate Training,” presentation at The Future of Education, Bangkok, July 2026. Awaiting publication

Certification

iSpring Certified Professional (Expert Level)

Interests

An urban traveler at heart; Pilates enthusiast, Avid Reader, Self-professed foodie and vegetarian, Big passion for cooking, Former teacher of ballet

Abstract Details

  • Abstract Title: NAVIGATING ETHICAL TENSIONS IN AI-ENHANCED INSTRUCTIONAL DESIGN FOR CORPORATE TRAINING
  • Abstract No: Future Edu 2026 A 176
  • Abstract Review Form
  • 1 Aims/ objectives clearly stated: X
  • 2 Relevance to the conference: X
  • 3 Structure of the paper: X
  • 4 Clarity of language: X
  • 5 Appropriateness of the research/study methodology: X
  • 6 Discussion and conclusion: X
  • Specific Reviewers Comments to be passed on to the author/s.
  • Title: The title is clear, focused, and aligned with contemporary discourse on AI in education.
  • Background: The rationale is well articulated and grounded in a constructivist, human-centered theoretical lens.
  • Method: The methodological description lacks clarity regarding data sources (interviews? documents? observations? autoethnographic reflection?). Sample size and participant characteristics are not specified. The analytic strategy (thematic analysis? narrative analysis?) is not described.
  • Results: Nonetheless, the findings are coherent and logically connected to the study aim.
  • Conclusions / Implications: the conclusion could more explicitly state how the findings extend existing scholarship.
  • Conference relevancy: relevant
  • Overall quality of abstract: good

Notification of Abstract Acceptance

  • Name: Elizabeth Lucinda Hancock
  • Institute: IIE Vega, South Africa
  • Abstract Title: NAVIGATING ETHICAL TENSIONS IN AI-ENHANCED INSTRUCTIONAL DESIGN FOR CORPORATE TRAINING
  • ID: Future Edu 2026 A 176
  • Notification Date: 2026-02-25
  • Dear Elizabeth Lucinda Hancock, Congratulations! Your abstract has been accepted for Oral Presentation subjected to a double-blind peer reviewing process conducted by the Scientific Reviewing Committee of the 09th International Conference on Future of education 2026 (Future Edu 2026). On behalf of the Conference Organizing Committee, I would like to formally invite you to present your paper at the Future Edu 2026 on the 09th and 10th July 2026 in Bangkok, Thailand.

Academic Statement of Results

  • STUDENT NAME: Elizabeth Lucinda Hancock
  • STUDENT NUMBER: ST10495383
  • ID/PASSPORT NUMBER: 7807300062081
  • ACADEMIC STATEMENT OF RESULTS 01 January 2025 to 30 June 2025
  • Postgraduate Diploma in Instructional Design
  • NQF 8 Minimum Credits 120
  • SAQA 119824
  • 2025 APTL8411 Approaches to Teaching and Learning in Africa
  • Assignment 1: 83
  • Assignment 2: 89
  • ICE Task 1: 100
  • ICE Task 2: 100
  • ICE Task 3: 100
  • ICE Task 4: 100
  • Summative Assignment: 90
  • 2025 IDIN8411 Instructional Design and Innovation
  • Practical Project 1: 81
  • Practical Project 2: 71
  • Summative Project: 80

Certificate of Participation

  • Cindy Hancock has successfully participated in the Learning Design and Facilitation Masterclass Series
  • 12-28 November, 2024

Official Academic Record

  • Delegate Name: Ms Elizabeth Lucinda Hancock
  • National ID/Passport: 7807300062081
  • Project ID: 202209009
  • Title: Instructional Design Tools for e-Learning (March INTAKE)
  • Final Mark: 2023-05-31
  • Weight Factor: 100
  • Total: 100
  • Result: 76.00
  • Percent: 76%
  • Result Desc: Pass with Distinction
  • Result Date: 2023-05-31
  • Delegate Average: 76%
  • Pass with Distinction

Confirmation of Course Completion

  • Cindy Hancock successfully completed the University of Cape Town UCT Instructional Design 2022-08-01 online short course, presented in collaboration with online education company, GetSmarter.
  • Cindy Hancock completed the August 2022 presentation of the course and obtained a provisional grade of 86%.
  • Module 1: 80%
  • Module 2: 86%
  • Module 3: 78%
  • Module 4: 74%
  • Module 5: 71%
  • Module 6: 97%
  • Module 7: 86%
  • Module 8: 100%
  • Small group participation: 100%
  • Provisional Course Total: 86%

Statement of Results

  • Learner Name: Elizabeth Lucinda Hancock
  • Learner ID Number: 7807300062081
  • UNIT STANDARD
  • US Code: 115753
  • Title: Conduct outcomes-based assessment
  • Level: Level 05
  • Credits: 15
  • Endorsement No: US - 180313
  • Assessment Date: 2020-03-03
  • US Code: 117871
  • Title: Facilitate learning using a variety of given methodologies
  • Credits: 10
  • Endorsement No: US - 180312
  • US Code: 263976
  • Title: Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework
  • Credits: 5
  • Endorsement No: US - 180314

RESEARCH & PUBLICATIONS

Future of Education Conference 2026 Navigating AI Tensions in Corporate Instructional Design
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AWARDS

Top Achiever Awards in Pharmaceutical Sales & Leadership

Timeline

Training & Development Designer

Unitrade Investment Holdings
05.2024 - Current

International Trainer / Facilitator / Instructional Design

UNITAR
01.2019 - Current

Global Learning Manager | Consultant | Trainer

Non-Violence Project Foundation
01.2019 - 12.2023

Instructional Designer, E-learning Content Creator, Learning Designer, International Trainer

Phlox Training
01.2009 - Current

The American University of Greece

Master of Arts from Learning, Design & Technology
04.2001

University of Cape Town

Instructional Design from Instructional Design
04.2001

University of Pretoria

Instructional Design For E-Learning from Instructional Design Tools for E-Learning
04.2001

Enjo Consultants

Professional Facilitator from Professional Facilitator
04.2001

Newfield Institute Australia

Professional Certificate from Professional Ontological Coach
04.2001

PRISA

Public Relations from Public Relations Officer
04.2001

Sales, People, Commercial Leader in Pharmaceutical, Surgical & Aesthetic Industry

01.1998 - 01.2018

IIE Vega / Emeris

Post Grad from Instructional Design
Elizabeth Lucinda HancockSenior Instructional Designer