Senior HR Administrator
Intercape Ferreira Mainliner
03.2015 - 02.2025
- Streamlined recruitment processes, resulting in shorter time-to-fill for open positions.
- Played a key role in benefits administration, successfully.
- Tracked [Number] employees time on spreadsheets to copy and send information to payroll for processing.
- Created and posted internal and external job ads, and maintained relationships with recruiting and staffing agencies for sourcing positions.
- Optimized internal communication channels to promote transparency between leadership teams and employees.
- Scheduled and performed candidate interviews and drafted offer sheets and employee agreements.
- Managed employee relations issues professionally and confidentially, resolving conflicts efficiently.
- Completed termination paperwork and exit interviews.
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Organized company-wide events designed to boost employee morale.
- Devised hiring and recruitment policies for [Number]-employee company.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Fostered positive work environment through comprehensive employee relations program.
- Distributed employee engagement surveys to identify areas of improvement.
- Maintained physical and digital personnel records such as employment contracts and PTO requests.
- Maintained calendars of [Number]-person HR management team.
- Used [Software] to send clients invoices and statements via email, reducing cost of postage and saving $[Amount].
- Researched health benefit plans and changed insurance brokers, obtaining better coverage and lower cost for employees.
- Improved onboarding experience by developing comprehensive orientation materials and training sessions.