When it comes to my job, I give it my all. I strive for job satisfaction and enjoy feeling proud of my work. I go the extra mile, and give my undivided dedication to my tasks at hand. I am very friendly and a team player. I have a lot of compassion and enjoy making others smile. Others would describe me as neat, organized, loyal, trustworthy, eager, passionate and punctual. Just to name a few.
Currently in my final year, studying towards my diploma in Business Management.
Mining Industry:
Electronic Industry / Electrical Components.
(PCB’s , Surface Mount Device and Through-Hole Devices)
Mining Industry (Plant Machinery and Earth Moving Equipment)
Short Term Insurance: For Car, Bike and Van Insurance.
Departments: Customer Service, Retentions, and New Business.
Assist UK clients with their short-term insurance.
In the UK, car insurance is mandatory. It was quite a challenge to retain a customer when you aren't allowed to sell, I had to maneuver and focus on product knowledge and benefits the most.
I was a top performer, with many certificates and awards.
Above my general job description, my Team Leader and Contact Center Leaders would often ask me to coach the team on some techniques, or present a session in the Auditorium, listen to phone calls and do some dip checks, coach on my findings. I was a go to for queries, or help amongst my peers and my managers.
I almost became a Team Leader, sadly I resigned just before I received my promotion.
Long Term Insurance:
Manage inventory for 13 Franchise Owned stores.
I did the Stock Control and HR Administrator concurrently.
I did the Stock Control and HR Administrator concurrently.
*Odds and ends
From this administrative position, I was promoted to HR Administrator and then shortly after, I received the Stock Controller position too.
Microsoft Office (Word, Excel, Outlook)