Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Eliya Judith Sibiya

Pretoria

Summary

Dedicated waitress recognized as Employee of the Year for exceptional teamwork and service. Proven track record in food handling, menu knowledge, and delivering positive guest experiences in high-pressure environments. Eager to bring skills in customer service and hospitality to a dynamic team.

Overview

1
1
year of professional experience

Work History

waitress

Protea Hotel
PRETORIA
02.2025 - Current

Waitress / Room Service / Banqueting Waiter

Protea Hotel
01.2025 - Current
  • Delivered high-quality food and beverage service to enhance guest experience in fast-paced hotel environment
  • Delivered room service orders efficiently and ensured guest satisfaction
  • Assisted in banqueting events, including buffet setup and service
  • Served guests from both buffet and à la carte menus
  • Addressed guest requests and resolved issues to maintain satisfaction and service quality
  • Coordinated with kitchen and front-of-house staff to facilitate seamless service
  • Maintained cleanliness and organization of service areas
  • Worked in South Africa's hospitality sector
  • Awarded Employee of the Year 2025 for excellent service and dedication

Education

Hospitality & Catering Services Qualification - Hospitality

Westcol Tvet College
Randfontein
03-2025

Skills

  • Customer Service Excellence
  • Food & Beverage Service
  • Room Service Operations
  • Banqueting & Buffet Service
  • À la Carte Service
  • Menu Knowledge & Upselling
  • Communication & Teamwork
  • Time Management
  • Problem Solving
  • POS Systems
  • Plate presentation
  • Hospitality service expertise
  • Conflict resolution

Additional Information

Strong knowledge of food safety and hygiene standards, Experience working with diverse guests and teams, Willing to work shifts, weekends, and holidays

References

Available upon request

Timeline

waitress

Protea Hotel
02.2025 - Current

Waitress / Room Service / Banqueting Waiter

Protea Hotel
01.2025 - Current

Hospitality & Catering Services Qualification - Hospitality

Westcol Tvet College
Eliya Judith Sibiya